French-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; À distance; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A recruitment agency is seeking a Customer Expert to enhance customer communication and satisfaction. This role offers remote work in Greece with full support for relocation expenses, including flight tickets and hotel accommodation. The ideal candidate should be fluent in French and possess excellent communication skills. This full-time position includes competitive salary, bonuses, health benefits and opportunities for professional development.

Prestations

Relocation support including flights and hotel

Competitive monthly salary

Monthly performance bonus

Health care benefits

Training by certified instructors

Free Greek language courses

Qualifications

• Fluency in French is required.
• Very good communication skills in English (B2 level).
• Exceptional soft skills and problem-solving abilities.
• Tech-savvy and able to multitask.

Responsabilités

• Communicate with customers via phone, chat & email.
• Track and follow cases to ensure timely resolution.
• Maintain high customer satisfaction.
• Build strong professional relationships with partners.
• Work towards targets.

Connaissances

Fluency in French

Good communication skills in English

Exceptional communication & soft skills

Computer knowledge / tech savviness

Resourcefulness

Team player in fast-paced environments

Description du poste

Position : Customer Expert

Work model : Remote in Greece

Location : Greece

Employment type : Full-time

What you will do :

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they close in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring :

• Fluency in French
• Very good communication skills in English B2 level
• Exceptional communication & soft skills as well as problem‑solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment

What we offer :

• Complete support to help you ease your relocation to Greece; we cover flight tickets, expenses, 2 weeks hotel accommodation (including breakfast) and support with the house‑searching process (all at no cost to you)
• Competitive monthly salary, 2 extra salaries per year, monthly performance bonus; Sundays and public holidays paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

Key Skills

• Acting
• Anti Money Laundering
• Electrical Designing
• Marketing & Promotions
• Dsp
• Immigration

Employment Type : Full Time

Experience : years

Vacancy : 1