French-Speaking Customer Expert Remote from Greece

EU Best Jobs; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

An international recruitment agency is seeking a customer service representative to deliver exceptional service and manage customer interactions. The ideal candidate will possess excellent French and good English language skills, along with experience in a luxury brand environment. This full-time role offers competitive salary, relocation support to Greece, health care benefits, and professional development opportunities. Join us for a fulfilling career in a supportive work environment.

Prestations

Complete relocation support

Competitive monthly salary (14 salaries per year)

Health care benefits

Full training by certified instructors

Professional growth & development opportunities

Free online Greek language courses

State-of-the-art premises

Qualifications

• Previous experience in customer service ideally in a premium or luxury brand.
• Ability to handle sensitive cases.

Responsabilités

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

Connaissances

Excellent French language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Familiarity with CRM systems

Formation

Bachelor's degree preferred

Description du poste

What you will do

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases when necessary and follow up to guarantee customer satisfaction.
• Show empathy and professionalism in every interaction whether written or verbal.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.
• Consistently meet performance targets and quality standards.

What you will bring

Excellent French language skills .

Very good English communication skills.

Previous experience in customer service ideally in a premium or luxury brand.

Strong interpersonal skills with the ability to handle sensitive cases.

Good computer literacy.

Familiarity with CRM systems is a plus.

Bachelors degree preferred.

What we offer

Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process.)

Competitive monthly salary (14 salaries per year)

Health care benefits and numerous other discounts

Full training by certified instructors

Professional growth & development opportunities

Special events as well as community & social responsibility initiatives

Free online Greek language courses

State-of-the-art premises providing a great working environment with relaxing break areas

Key Skills

Acting,Anti Money Laundering,Electrical Designing,Marketing & Promotions,Dsp,Immigration

Employment Type : Full Time

Experience : years

Vacancy : 1