French-Speaking Customer Advisor – Lisbon (Relocation)

Workster; Montpellier; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading BPO company is seeking a French-speaking Customer Advisor for an exciting opportunity in Lisbon, Portugal. This role involves providing customer support for small and medium-sized businesses via live chat, email, and phone. Candidates must be fluent in French and possess good English skills, with a focus on customer satisfaction. A competitive salary, full relocation package, and extensive onboarding are offered, making this an ideal entry point for an international career in customer support.

Prestations

Competitive salary

Monthly, quarterly, and holiday performance bonuses

Full relocation package

International Mobility Program

Private medical and dental insurance

Life insurance

Flexible working hours

In-office gym

Qualifications

• Fluent in French (C2) and good English (B2 minimum).
• Willingness to relocate abroad.
• Strong communication skills with a customer-focused mindset.
• Goal-oriented, proactive, and collaborative.

Responsabilités

• Provide support to SMBs via live chat, email, and phone.
• Deliver professional customer service in French and English.
• Support customers pre- and post-sales for self-service products.
• Assist users with tools and products to enhance customer experience.
• Identify common issues and trends, helping advertisers resolve them.

Connaissances

Fluent French (C2)

Good English (B2)

Strong communication skills

Customer-focused mindset

Goal-oriented

Proactive

Collaborative

Description du poste

A leading BPO company is seeking a French-speaking Customer Advisor for an exciting opportunity in Lisbon, Portugal. This role involves providing customer support for small and medium-sized businesses via live chat, email, and phone. Candidates must be fluent in French and possess good English skills, with a focus on customer satisfaction. A competitive salary, full relocation package, and extensive onboarding are offered, making this an ideal entry point for an international career in customer support.