French-Speaker Social Ads Support Specialist

AVEC Human Resources Services; Bordeaux; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A leading HR services firm is seeking a Customer Support for Social Media French Speaker to join a multicultural support team in Lisbon. You'll deliver excellent customer service while assisting business users with advertising tools. The ideal candidate is fluent in French and has a good command of English. This position includes a full relocation package and offers various benefits like private health insurance and paid training.

Prestations

Full relocation package

Shared company apartment

Paid initial training

Private health insurance

Annual return flight

Free Portuguese classes

Sports activities and cultural events

Qualifications

• Fluency in French (C2) is required for effective communication.
• Good command of English (B2) for a multicultural team.

Responsabilités

• Assist business clients via chat, email, and phone.
• Support the online advertising user base.
• Troubleshoot technical issues related to advertising.
• Proactively communicate solutions to clients.
• Share customer insights to improve platform tools.
• Handle tasks efficiently in a fast-paced environment.

Connaissances

French C2 spoken & written

English B2

Description du poste

A leading HR services firm is seeking a Customer Support for Social Media French Speaker to join a multicultural support team in Lisbon. You'll deliver excellent customer service while assisting business users with advertising tools. The ideal candidate is fluent in French and has a good command of English. This position includes a full relocation package and offers various benefits like private health insurance and paid training.