French Senior Business Travel Consultant - relocate to Portugal

Workster; Nice; Hybride; EUR 80 000 - 100 000; Plein temps

Résumé du poste

A leading company in business travel management is seeking a Senior Business Travel Consultant to support corporate clients from their Lisbon office. The role involves managing travel arrangements, ensuring compliance with travel policies, and providing excellent customer service. A competitive salary, relocation package, and hybrid working model are offered. Candidates should have at least 5 years of experience and fluency in both French and English.

Prestations

Fantastic relocation package

Competitive salary

Comprehensive health, dental, and vision insurance

Paid parental and bereavement leave

Commuting support

Mental health programs

Internet allowance for home office

Onboarding, training, and career development opportunities

Qualifications

• Minimum 5 years of experience in business travel consulting.
• At least 3 years of experience working with a GDS system is mandatory.
• Willingness to work shifts (Monday–Sunday, between 7:00 and 23:00).

Responsabilités

• Provide customer service to corporate clients via phone, email, and chat.
• Manage complex bookings including flights, trains, hotels, and car rentals.
• Ensure compliance with SLAs and internal processes.

Connaissances

French level C1 (spoken and written)

C1 English

Strong multitasking and problem-solving

Professional communication style

Experience with customer service

Organizational skills

Outils

GDS system (e.g., Sabre, Amadeus, Galileo)

Gmail

Zendesk

Slack

Salesforce

Description du poste

Workster is partnering with a leading company in the field of business travel management, corporate cards, and expense solutions to recruit a Senior Business Travel Consultant to join their Lisbon-based team. You will have a fantastic relocation package waiting for you to one of Europe's top capitals.

In this role, you will support corporate clients by organizing their travel arrangements – including bookings for flights, hotels, rail, and other travel services. You’ll ensure a seamless travel experience, assist with self-service tools, and ensure compliance with company and customer travel policies.

Work Model: Full-time – hybrid from Lisbon.

Your Responsibilities

• Provide customer service to corporate clients via phone, email, and chat
• Assess customer needs and travel preferences efficiently
• Manage complex bookings: flights, trains, hotels, rental cars, etc.
• Assist with self-service platforms and travel apps
• Ensure compliance with SLAs and quality standards
• Follow global travel and compliance policies
• Share feedback on service improvements and internal processes
• Participate in team meetings and discussions on travel industry trends
• Meet attendance and performance targets

Your Profile

• French level C1 (spoken and written) and C1 English
• Minimum 5 years of experience in business travel consulting (including flights, trains, hotels)
• At least 3 years of experience working with a GDS system (e.g., Sabre, Amadeus, Galileo) – mandatory
• Previous experience in customer service or contact center is a plus
• Confident with tools like Gmail, Zendesk, Slack, and Salesforce
• Willingness to work shifts (Monday–Sunday, between 7 : 00 and 23 : 00)
• Strong multitasking, problem-solving, and organizational skills
• Professional and empathetic communication style
• Additional language skills (e.g., French, Italian, Spanish) are an asset

The Offer

• Fantastic relocation package including flight and first months of accomodation paid for
• Competitive salary based on experience and qualifications
• Hybrid working model in Lisbon after relocation
• Comprehensive health, dental, and vision insurance
• Paid parental and bereavement leave
• Commuting support
• Mental health programs
• Internet allowance for home office
• Onboarding, training, and career development opportunities

Ready to start an international career from Portugal?

Send your English CV to [e-mail] or apply directly via LinkedIn.

Join a multicultural team and shape the future of customer experience in business travel!