French CX Specialist - Remote & Growth Opportunity

Foundever; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading customer experience company in Villeneuve-sur-Cher is looking for a Customer Service Specialist to join its French support team. The role requires proficiency in French and intermediate English skills. Responsibilities include responding to customer inquiries efficiently, developing technical knowledge of the products, and maintaining documentation. This position offers competitive wages, private healthcare, and a supportive international environment. Candidates should be adaptable and proactive, ready to thrive in a dynamic workplace.

Prestations

Competitive wages

Private healthcare insurance

Paid professional training

Monthly performance-based bonuses

Continuous learning opportunities

Qualifications

• Previous experience in Customer Service preferred.
• Calm and level-headed attitude.
• Ability to work under pressure.

Responsabilités

• Respond efficiently to customer inquiries.
• Develop a full technical knowledge of products.
• Log all calls accurately and maintain administrative forms.

Connaissances

Proficient level of French (C1)

Intermediate level of English (B1)

Impeccable communication skills

Self-organizing skills

Proactive approach

Ability to adapt to change

Outils

Microsoft Office Pack (Word, Excel)

Description du poste

A leading customer experience company in Villeneuve-sur-Cher is looking for a Customer Service Specialist to join its French support team. The role requires proficiency in French and intermediate English skills. Responsibilities include responding to customer inquiries efficiently, developing technical knowledge of the products, and maintaining documentation. This position offers competitive wages, private healthcare, and a supportive international environment. Candidates should be adaptable and proactive, ready to thrive in a dynamic workplace.