French Customer Support Greece

PlanetJobs; Lille; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading customer support company in Lille seeks an enthusiastic professional for customer communication roles. You will manage customer inquiries via phone, chat, and email, ensuring their satisfaction while maintaining strong relationships. The ideal candidate possesses excellent communication skills in French and intermediate English. Benefits include relocation support, competitive salary, health care, and professional development opportunities. This full-time position offers a supportive working environment with top-notch premises.

Prestations

Relocation support with flights and housing assistance

Health care benefits

Professional growth and development opportunities

Free online Greek language courses

Qualifications

• Experience in customer support or technical support roles will be appreciated.
• Strong communication skills and ability to empathize with customers.

Responsabilités

• Communicate with customers via phone, chat, and email.
• Track and follow cases to ensure closure efficiently.
• Maintain high customer satisfaction and strong professional relationships.

Connaissances

Excellent writing and verbal communication skills in French

Intermediate level of English

Strong attention to detail

Good technical troubleshooting and problem-solving skills

Ability to handle unexpected changes and customer concerns with professionalism

Description du poste

What You Will Be Doing

Communicate with customers via phone chat & e-mail

Track and follow cases to ensure they closed in an efficient and timely manner

Maintain high customer satisfaction representing a major brand

Provide and maintain strong professional relationships with all partners and show empathy at all times

Work towards reaching targets as set out by client statement of work as well as internal targets

Job Requirements

Excellent writing and verbal communication skills in French

Intermediate level of English

Strong attention to detail.

Good technical troubleshooting and problem‑solving skills.

Ability to handle unexpected changes and customer concerns with professionalism.

Experience in customer support or technical support roles will be appreciated.

What We Offer

Relocation support: Flights accommodation & housing assistance all at no cost to you

Competitive monthly salary 2 extra salaries per year.

Health care benefits and numerous other discounts.

Full training by certified instructors on products and customer service techniques.

Professional growth and development opportunities.

Special events community involvement and social responsibility initiatives.

Free online Greek language courses.

State‑of‑the‑art premises providing a great working environment with relaxing break areas.

Key Skills

Design Engineering, Baan, Customer Service, Fund Management, ABAP, Elevator

Employment Type

Full Time

Experience

years

Vacancy

1