French Customer Service Representative Relocation Support & Career Growth!

CBTALENTS; Paris; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A customer service company is seeking a Representative to assist French-speaking clients with inquiries related to an innovative medical device. This position is based in Lisbon, requiring fluency in French and English. Responsibilities include providing expert support, troubleshooting issues, and ensuring excellent customer experience. Relocation support and training provided.

Prestations

Private health insurance

Meal allowance

Relocation support

Qualifications

• Fluency in French (C2) and English (C1) is a must.
• Experience in customer service is preferred.
• Ability to troubleshoot technical issues effectively.

Responsabilités

• Providing support to French-speaking customers via phone and email.
• Troubleshooting technical issues and offering solutions.
• Assisting with documentation and order entries.
• Ensuring an excellent customer experience.

Connaissances

Expert support

Troubleshooting

Documentation assistance

Customer experience

Fluent French (C2)

Fluent English (C1)

Description du poste

Overview

Location : Lisbon, Portugal (On-Site)

Employment Type : Full-time

Language Requirements : French C2 and English C1

We are seeking a Customer Service Representative for the French market, dedicated to assisting clients with inquiries related to an innovative medical device. This role is based in the vibrant city of Lisbon and offers an exciting opportunity to make a meaningful impact on customers' lives.

Key Responsibilities

• Providing expert support to French-speaking customers via phone and email
• Troubleshooting technical issues and offering empathetic, timely solutions
• Assisting clients with documentation, order entries, and product shipments
• Ensuring an excellent customer experience through professionalism and attention to detail

In this position, you’ll work full-time (40 hours per week) on rotating shifts and receive comprehensive training to fully prepare you for success. You’ll also benefit from a Portuguese employment contract, which includes private health insurance, meal allowance, and ongoing support throughout your journey.

Relocation support is provided and includes furnished accommodations, utility coverage, and on-the-ground assistance to ensure a smooth transition to Lisbon.

This role is ideal for detail-oriented, customer-focused individuals who enjoy helping others. If you’re ready to join a dynamic team and contribute to improving lives, we encourage you to apply. EU citizenship is required!

Please upload your CV in English and take the first step toward an exciting career in Portugal— apply now!