French Customer Advisor (Remote) – Growth & Training

Foundever; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A leading customer experience firm is hiring a Customer Service Specialist fluent in French to join their team supporting a major gaming brand. This role involves responding to customer inquiries, maintaining product knowledge, and ensuring efficient issue resolution. Candidates must have high-level French skills, good English communication, and the ability to work proactively under pressure. Benefits include competitive wages, healthcare, and continuous professional development opportunities. Join us in a vibrant multicultural environment.

Prestations

Competitive wages and stability

Private healthcare insurance

Paid professional technical training

Monthly performance-based bonuses

Continuous learning opportunities

International and multicultural environment

Qualifications

• Previous experience in Customer Service preferred.
• Must hold EU citizenship or valid work permit.
• High-speed internet access and appropriate conditions for remote work.

Responsabilités

• Respond efficiently to customer inquiries.
• Develop full technical knowledge of products.
• Log all calls accurately and maintain job-related forms.
• Recognize when issues should be escalated.

Connaissances

Proficient level of French (C1)

Intermediate level of English (B1)

Impeccable communication skills

Excellent self-organizing skills

Calm demeanor under pressure

Proactive approach

Outils

Microsoft Office Pack (Word, Excel)

Description du poste

A leading customer experience firm is hiring a Customer Service Specialist fluent in French to join their team supporting a major gaming brand. This role involves responding to customer inquiries, maintaining product knowledge, and ensuring efficient issue resolution. Candidates must have high-level French skills, good English communication, and the ability to work proactively under pressure. Benefits include competitive wages, healthcare, and continuous professional development opportunities. Join us in a vibrant multicultural environment.