Field Technical Support Fire Protection Coatings

PPG; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading coatings company is seeking a Technical Support Specialist to assist customers with intumescent product ranges. The role involves delivering training, providing technical guidance on-site, and collaborating with teams. Candidates should have a proactive attitude, good English communication skills, and practical experience in coatings application is preferred. Valid driving license and readiness to travel extensively in EMEA are essential. The position offers excellent training opportunities in a dynamic environment.

Prestations

Company car

Mobile phone

Laptop

Credit card for role support

Opportunity for extensive travel

Qualifications

• Some practical experience in coatings application and/or inspection is preferred.
• Basic knowledge of hydrocarbon and cellulosic intumescent coatings is a plus.
• Excellent command of English, both spoken and written, is required.
• Relevant coating inspector certification such as FROSIO or NACE is desirable.
• Valid driving license is required.

Responsabilités

• Deliver hands-on training and certification for applicators.
• Support project execution by providing technical guidance on-site.
• Collaborate closely with technical teams to ensure high-quality service.
• Provide pre-sales and post-sales technical support.
• Investigate and coordinate resolution of product complaints.
• Prepare detailed visit reports and maintain clear communication.

Connaissances

Practical experience in coatings application

Good communication skills

Proactive attitude

Ability to work collaboratively

Strong problem-solving skills

Hands-on skills in paint application

Readiness to travel extensively

Description du poste

Role Overview

The Intumescent Field Technical Support Specialist will provide expert technical assistance to customers and PPG associates, focusing primarily on the cellulosic and hydrocarbon intumescent product ranges within PPG Protective Coatings.

This field-based role requires extensive travel across Europe, with occasional trips beyond the region. Flexibility to accommodate short-notice travel is essential. The position can be based anywhere in Europe.

Key Responsibilities

• Deliver hands-on training and certification for applicators in the correct application of hydrocarbon and cellulosic intumescent coatings, utilizing both hand and spray techniques.
• Support project execution by providing technical guidance and troubleshooting on-site.
• Collaborate closely with the PPG Protective Coatings Technical team and other colleagues to ensure consistent and high-quality service delivery.
• Provide pre-sales and post-sales technical support, including commissioning, installation, testing, and maintenance services.
• Investigate and coordinate resolution of product complaints as necessary.
• Prepare detailed visit reports and maintain clear communication with stakeholders.
• Share knowledge and best practices within the team, contributing to continuous learning and improvement.

Candidate Profile

• Some practical experience in coatings application and/or inspection is preferred, ideally as a sprayer, applicator, or contractor, but candidates who are relatively new to the industry and eager to learn are encouraged to apply. Willingness to be trained and developed into the role is essential.
• Basic knowledge of hydrocarbon and cellulosic intumescent coatings and associated products is a plus.
• Good communication skills with the ability to follow instructions and work under supervision. A proactive attitude toward learning and developing problem-solving skills is important. Ability to work collaboratively within a team and independently when required.
• Excellent command of English, both spoken and written, with strong report-writing skills.
• ‘Hands on’ skills related to paint application especially spray application is desirable
• Relevant coating inspector certification such as FROSIO, NACE, or equivalent is desirable but not required at entry level.
• Valid driving license is required.
• Readiness to travel extensively in EMEA
• Offshore work qualification or willingness to achieve is desirable.

What We Offer

• Company car, mobile phone, laptop, and credit card to support your role.
• Opportunity to work in a dynamic, international environment with a leading coatings company.
• Extensive travel opportunities and exposure to diverse projects and clients.

PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.

Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.