Field Service Engineer - TPF

Tomra; Reims; Sur place; EUR 35 000 - 50 000; Plein temps

Résumé du poste

Une entreprise spécialisée dans les technologies de tri et de traitement recherche un Ingénieur de Service sur le terrain pour aider à la maintenance et au déploiement de ses équipements. Le candidat idéal aura une formation en ingénierie mécanique, de solides compétences en diagnostic, et sera amené à voyager fréquemment. C'est une occasion d'intégrer une équipe dynamique et de développer des solutions innovantes dans un contexte international.

Qualifications

• Diplôme en ingénierie mécanique ou électromécanique requis.
• Connaissances en programmation (C++, C, Java ou Python) appréciées.
• Certificat VCA est un plus.

Responsabilités

• Travail de service sur le terrain incluant installation, test et maintenance.
• Prise en charge des problèmes techniques et formation du personnel client.
• Rapports détaillés après installations et interventions techniques.

Connaissances

Compréhension mécanique

Compétences en diagnostic et dépannage

Compétences en communication

Flexibilité pour voyager

Formation

Bachelor en ingénierie mécanique ou électromécanique

Description du poste

Company Description

TOMRA Food is a multi-national organization and a leading provider of sensor based sorting and processing technology for the fresh and processed food industries. Developing state-of-the-art technologies, optimizing customers' production flow, and helping to deliver consistent high quality output have been our strength

Job Description

As an international field service engineer you are part of a team that is responsible for Field Service work (commissioning, operation, testing, integration, optimization, maintenance and repair) EMEA region. This includes on call technical phone support and field response to equipment and customer issues. You will provide detailed field reports that are useful for the whole organization after every installation or technical intervention and give support to Sales and Project Management. You will provide training of customer maintenance and service personnel on site as well as TSS Service Engineers.

Roles & Responsibilities:

You are flexible, willing to travel abroad and you meet the following requirements:

• Solid understanding of mechanical engineering
• Working knowledge of basic electrical power circuits and PLC circuits would be an advantage
• Diagnose and troubleshoot hardware, software, and system failures.
• Adhere to safety protocols and company procedures during site visits.
• Stay updated on product knowledge and technical advancements.
• Collaborate with internal teams (engineering, sales, Customer project support) to ensure customer satisfaction.
• Knowledge of computer hardware and configurations is considered a plus
• Basic understanding of programming, preferably C++, C, Java or Python are considered to be a plus
• Ability to establish and maintain effective working relationships with customers, internal and external associates, and management.
• Excellent communication skills in English and/or other languages are e considered to be a plus
• Willing to travel abroad for at least 80% of the time, based on a flexible schedule. This means it could be also during weekends or in holiday seasons

Qualifications

• A bachelor degree in Mechanical or Electro-Mechanical Engineering
• You communicate smoothly so you can inform and train users in English, other languages are a plus
• Drivers license with a good driving record
• VCA certificate is a plus

Additional Information

How to apply

If this sounds like you, we would love to hear from you! All applications will be managed in the strictest confidence.