Dutch-Speaking Customer Support Specialist — Athens

Essence Coaching Group; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A dynamic coaching organization is seeking a Dutch Speaking Customer Service Representative to join their multicultural team in Athens. The role involves assisting customers with booking-related inquiries and providing excellent service across various communication channels. Responsibilities include managing inquiries, problem-solving, and ensuring high-quality interactions. You will receive generous relocation support and paid training, along with a competitive salary of 1500 Euro gross per month.

Prestations

Relocation Support

Competitive Salary

Paid Training

International Work Environment

Career Development

Lifestyle Opportunity

Qualifications

• Fluency in Dutch with good English communication skills.
• Experience in customer service or hospitality preferred.
• Willingness to work flexible, rotating shifts.

Responsabilités

• Handle customer inquiries via phone, email, and chat.
• Support customers with reservations and cancellations.
• Resolve customer issues efficiently.
• Ensure accurate documentation and compliance.
• Manage multiple customer interactions daily.

Connaissances

C1 / C2 level of Dutch

Good level of English

Strong communication skills

Problem-solving skills

Customer service experience

Description du poste

A dynamic coaching organization is seeking a Dutch Speaking Customer Service Representative to join their multicultural team in Athens. The role involves assisting customers with booking-related inquiries and providing excellent service across various communication channels. Responsibilities include managing inquiries, problem-solving, and ensuring high-quality interactions. You will receive generous relocation support and paid training, along with a competitive salary of 1500 Euro gross per month.