Digital Workplace Ops Pro: Telephony & Conferencing

Airbus; À distance; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading aerospace company is seeking an IT Digital Workplace Operations Specialist to manage IPT and web conferencing services in Marignane, France. The role requires at least 5 years in IT service management, with expertise in VoIP Telephony systems and Multimedia Web Conferencing. This position offers a balance of work-life and competitive financial rewards, including employee stock purchase plans. Join the team to enhance collaborative services for improved customer satisfaction.

Prestations

Attractive salary agreements

Employee stock purchase plan

Wellbeing and health services

Upskilling opportunities

Qualifications

• At least 5 years of experience in IT service management or IT product manager jobs.
• Technical knowledge of VoIP Telephony systems and PBXs.
• Ability to manage transnational IT supplier relationships.

Responsabilités

• Manage the global health of IPT and on prem web conferencing services.
• Support the Restricted Collaboration Product Manager in RUN/BUILD activities.
• Define regular improvements in the scope of the activity.

Connaissances

IT service management

VoIP Telephony systems

Problem Solving

Service Level Management

English language negotiation

Formation

Technical knowledge of Multimedia Web Conferencing

ITIL basics

Outils

Service Now

Description du poste

A leading aerospace company is seeking an IT Digital Workplace Operations Specialist to manage IPT and web conferencing services in Marignane, France. The role requires at least 5 years in IT service management, with expertise in VoIP Telephony systems and Multimedia Web Conferencing. This position offers a balance of work-life and competitive financial rewards, including employee stock purchase plans. Join the team to enhance collaborative services for improved customer satisfaction.