Customer Service - French speaking - 100% remote in Greece

Halvia Talent; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading customer service provider is looking for a Customer Service Agent to join their remote team. You will interact with customers via phone, messages, and email, resolving queries related to orders and general support. The ideal candidate should be fluent in English and have a keen eye for detail. This role offers relocation support to Greece, competitive salary, health benefits, and opportunities for professional growth. Join us in creating satisfying customer experiences!

Prestations

Health care benefits

Competitive salary + 2 extra salaries per year

Free online Greek language courses

Full paid training

Qualifications

• Fluent in English, both written and spoken.
• Willingness to relocate to Greece.
• Customer support experience is advantageous but not essential.

Responsabilités

• Chat with customers via phone, messages, and email.
• Resolve queries related to orders, refunds, delivery, and platform use.
• Provide professional customer service support across all service channels.
• Follow response templates and quality standards.

Connaissances

Strong English skills

Attention to detail

Problem-solving

Description du poste

Position: Customer Service Agent
Work model: 100% remote
Location: Greece
Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people? This is your chance to work in a dynamic and digital-first environment where you’ll be ensuring smooth, reliable, and satisfying customer service experiences for the end-users.

The job:

• Chatting with customers via phone, messages & email
• Resolve queries related to orders, refunds, delivery, and platform use
• Provide professional and empathetic customer service support across all service channels
• Follow presented response templates and quality standards
• Perform ad-hoc tasks as required by the project team
• Giving product tips & recommendations

We need YOU, because:

• You’re ready to relocate to sunny Greece
• You speak the required language fluently
• You have strong English skills – both written and spoken
• You’ve got an excellent eye for the detail
• Problem-solving is your superpower
• You can stay calm and professional - even when things don’t go as planned
• Customer support experience is nice to have, but not a dealbreaker!

What’s in it for you?

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process – all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits
• Full paid training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses

👇 Ready for a new adventure? Upload your ENGLISH CV - and apply in just a few clicks.