Customer Experts - French Speaking - Remote inGreece

Dila Recruitment; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A global recruitment agency is searching for a Customer Support Specialist to join their team. The role is remote and requires fluency in French and strong communication skills in English. Responsibilities include maintaining customer satisfaction and effectively managing cases. The position offers relocation support to Greece, competitive salaries with additional benefits including health care, training opportunities, and professional growth initiatives. A dynamic and team-oriented environment is a must.

Prestations

Relocation support including flight and accommodation

Competitive salary with 2 extra salaries yearly

Health care benefits

Full training by certified instructors

Professional growth opportunities

Online Greek language courses

Great working environment with relaxing break areas

Qualifications

• Fluency in French is essential.
• Very good communication skills in English required.
• Exceptional communication and soft skills necessary.

Responsabilités

• Communicate with customers via phone, chat & e-mail.
• Track and follow cases for timely resolution.
• Maintain high customer satisfaction.

Connaissances

Fluency in French

Communication skills in English

Soft skills

Problem-solving skills

Computer knowledge / tech savviness

Multitasking

Team player

Description du poste

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas