Customer Experts - French Speaking - Remote in Greece

Dila Recruitment; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is looking for a Customer Support Specialist to join their team in a remote capacity. This role requires fluency in French and strong communication skills in English. You will be responsible for maintaining customer satisfaction and handling inquiries efficiently. The position offers competitive monthly salary, relocation support to Greece, health care benefits, and opportunities for professional growth. Join a dynamic environment where multitasking and empathy are essential.

Prestations

Relocation support including flight tickets and accommodation

Competitive salary plus 2 extra salaries yearly

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

Qualifications

• Fluency in French is required.
• Strong communication skills in English are essential.
• Must demonstrate exceptional soft skills and problem-solving capabilities.

Responsabilités

• Communicate with customers via phone, chat, and e-mail.
• Track and follow cases to ensure timely resolution.
• Maintain high customer satisfaction while representing a major brand.

Connaissances

Fluency in French

Very good communication skills in English

Exceptional communication and soft skills

Problem-solving skills

Tech savviness

Multitasking

Team player

Description du poste

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What you will do

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring

• Fluency in French
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge / tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State of the art premises, providing a great working environment with relaxing break areas