Customer Experience Specialist (French & English) W/ Relocation to Portugal

Cross Borders Talents; Paris; À distance; EUR 13 000 - 16 000; Plein temps

Résumé du poste

A dynamic international company is seeking a Bilingual Customer Experience Specialist fluent in French and English to join their team in Portugal. This role offers competitive salary, relocation support, and the chance to work with leading brands in a vibrant environment. Ideal candidates will possess strong communication skills and a passion for customer service.

Prestations

Competitive Salary

Meal Allowance

Transport Allowance

Health Insurance

Performance Bonuses

Relocation Support

Qualifications

• Experience in customer support (voice, email, or chat) is a big plus.
• Tech-savvy or have troubleshooting experience is preferred.
• Cool under pressure with a positive attitude.

Responsabilités

• Deliver top-notch service across various channels.
• Help customers with orders, questions, and tech issues.
• Resolve escalations with professionalism and empathy.

Connaissances

Fluency in French

Fluency in English

Excellent communication skills

Multitasking abilities

Problem-solving skills

Description du poste

Customer Experience Specialist (French & English) W/ Relocation to Portugal

Job Openings: Customer Experience Specialist (French & English) W/ Relocation to Portugal

About the job Customer Experience Specialist (French & English) W/ Relocation to Portugal

Position: Bilingual Customer Experience Specialist (French & English) WITH Relocation to Portugal

Kickstart your international career in sunny Portugal!

Join a vibrant, supportive team in Lisbon or Porto and work with some of the worlds leading brands as a Bilingual Customer Experience Specialist. Whether youre looking for your first big move abroad or want to take your career global, this is your opportunity to grow in a dynamic, people-first environment.

Whats in It for You?

• Competitive Salary Earn 13,000 to 15,500 per year
• Meal Allowance Enjoy delicious meals on us
• Transport Allowance Get to work with ease
• Health Insurance Coverage from Day 1, free after 6 months
• Performance Bonuses Earn more based on your success
• Relocation Support We’ll help you settle in smoothly

Your Day-to-Day:

As a Customer Experience Specialist, youll be the first point of contact for customers across various channels: phone, email, chat, and social media. Your mission? Deliver top-notch service, solve problems, and leave customers feeling supported and valued.

• Help customers with orders, questions, and tech issues
• Engage across multiple communication channels
• Tailor your tone and approach to match brand guidelines
• Resolve escalations with professionalism and empathy
• Log cases and interactions with accuracy and care
• Experience in customer support (voice, email, or chat) is a big plus
• Tech-savvy or have troubleshooting experience? Even better!
• Excellent communication and multitasking skills
• Cool under pressure, with a positive attitude
• Fluent in French and English

Why Join Us?

Were not just offering a job—we’re offering an adventure. Live and work in one of Europes most beautiful countries, develop your career with international brands, and be part of a team that truly values people.

Apply today and take the leap toward a rewarding global career in Portugal!