Crypto Chat Support Specialist - Remote & Multilingual

SupportYourApp; À distance; EUR 34 000 - 52 000; Plein temps

Résumé du poste

A leading customer support provider is looking for a Chat Support Consultant to deliver outstanding customer service in the crypto trading sector. Candidates must be native Slovak speakers with excellent English skills and at least 6–12 months of live chat support experience. This role offers flexibility to work remotely and a supportive international environment. Join a proactive team focused on customer satisfaction and problem-solving in a fast-paced setting.

Prestations

Flexible schedule

Opportunity to work fully remotely

Inclusive international environment

Compensation in USD

Rewards for referring friends

Internal health policy

Culture built on trust

Qualifications

• 6–12 months of live chat support experience, preferably in crypto or financial services.
• Basic financial knowledge or payment/banking experience.
• Understanding of cryptocurrency and trading platforms.

Responsabilités

• Deliver outstanding customer support in crypto trading via live chat and email.
• Build strong customer relationships.
• Provide accurate information and solutions to customer requests.

Connaissances

Native Slovak speaker

Excellent English communication skills (C1 level)

Strong analytical skills

Problem-solving skills

Positive and proactive attitude

Outils

Salesforce CRM

Description du poste

A leading customer support provider is looking for a Chat Support Consultant to deliver outstanding customer service in the crypto trading sector. Candidates must be native Slovak speakers with excellent English skills and at least 6–12 months of live chat support experience. This role offers flexibility to work remotely and a supportive international environment. Join a proactive team focused on customer satisfaction and problem-solving in a fast-paced setting.