Administrative Assistant in the Business Development Office

ESRF; Grenoble; Sur place; EUR 28 000 - 36 000; Plein temps

Résumé du poste

L'ESRF recherche un Assistant Administratif pour soutenir le Bureau de Développement Commercial. Ce rôle implique la gestion des relations clients, l'administration des ventes, et le soutien aux activités marketing. Un diplôme de niveau BTS et une expérience d'au moins 2 ans sont requis. Rejoignez un institut de recherche international et dynamique, au cœur des Alpes.

Prestations

Avantages compétitifs

Soutien financier à la relocalisation

Qualifications

• Diplôme correspondant à EQF Level 5 requis.
• Minimum 2 ans d'expérience dans un rôle administratif commercial.

Responsabilités

• Gérer l'ensemble du flux administratif pour le temps des faisceaux commerciaux.
• Servir de contact administratif principal pour les clients.

Connaissances

Organisation

Communication interpersonnelle

Initiative

Proactivité

Attention aux détails

Formation

Diplôme niveau BTS, DUT ou BAC+2 en affaires et administration

Outils

Microsoft Office

Description du poste

Within the Business Development Office (BDO) of the ESRF, you will contribute to our dynamic commercial programme. Working in close collaboration with a fellow administrative assistant, you will support the team in a variety of tasks.

Your main responsibilities will include :

• Handling the full administrative workflow for commercial beam time, services, and equipment sales – from initial client contact and quotation to invoicing.
• Serving as the primary administrative contact for commercial clients, responding to queries and ensuring smooth interactions and access to ESRF facilities.
• Monitoring and maintaining client legal documentation and commercial licence agreements.
• Acting as the BDO’s main point of contact and lead administrator for the customer relationship management (CRM) system.
• Updating and maintaining documentation related to commercial processes.
• Compiling and preparing industrial statistics and reports as required.
• Supporting marketing activities, including the organisation of client visits, workshops, and events at the ESRF site.

Expected profile

Professional Experience

• A diploma corresponding to EQF Level 5, such as a BTS, DUT, or other relevant BAC+2 qualification in Business and Administration or a related field.

Professional Experience

• A minimum of 2 years of professional experience in a commercially oriented or equivalent administrative role. However, applications from recent graduates with relevant qualifications and skills are also welcome.

Technical Skills

• Excellent command of written and spoken English.
• Proficiency in Microsoft Office tools (Word, Excel, PowerPoint) and familiarity with web page creation and updates.
• Ability to learn and master specific digital tools and platforms.

Personal & Interpersonal Skills

• Strong organisational abilities and attention to detail.
• Ability to work both independently and as part of a team.
• Proactivity and sense of responsibility, with a strong sense of initiative.
• Excellent interpersonal skills, with the ability to communicate effectively in a multicultural environment.

Working conditions

The salary will be calculated on the basis of relevant qualifications and professional experience.

Do you recognize yourself in this description? Apply now for your next professional adventure!

What we offer :

• Join an innovative international research institute, with a workforce from 38 different countries
• Collaborate with global experts to advance science and address societal challenges
• Come and live in a vibrant city , in the heart of the Alps, and Europe's Green Capital 2022
• Enjoy a workplace designed to support your quality of life
• Benefit from our competitive compensation and allowances package , including financial support for your relocation to Grenoble