Job Adventure
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A leading audio technology firm is seeking a Customer Service Representative to join their dynamic support team. This role involves assisting users of premium audio products, responding to inquiries, and resolving technical issues. Ideal candidates will be fluent in German, have strong customer service experience, and possess technical knowledge in IT and audiovisual systems. This full-time position offers flexibility with remote or hybrid options based in Spain.
Customer Service Representative German Speaker (Technical Support)
Location: Remote within Spain or Hybrid in Barcelona
We're seeking a proactive and tech-savvy professional to join a dynamic support team assisting users of premium audio products and applications. This role involves responding to incoming inquiries, resolving technical incidents, and guiding customers through platforms like Soundtouch and Bose Music.
You will maintain expertise in user-specific applications, offer status updates, and ensure issues are resolved with clarity and care.
You'd thrive in this role if you :
Why this might be a great next step :
Even if you don't meet every requirement, we encourage you to apply. Your experience may align with other roles in our network, and we're happy to guide you toward the right match.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.