German speaking Customer Relations Associate Remote in Spain

Nexusbal; Santiago de Compostela; A distancia; EUR 19.000 - 23.000; Jornada completa

Descripción de la vacante

A leading technology support company is seeking a Remote Customer Service Representative to assist with tech and audio support. This full-time role operates on a temporary contract and offers competitive pay of around 19,634 euros gross annually plus bonuses. Applicants must be fluent in German and have strong communication skills. Opportunities for career growth and training are available, with remote work limited to mainland Spain.

Servicios

Competitive salary

Full paid training

Career growth programs

Work-from-home setup

Formación

• Fluency in German and English is required.
• Excellent communication and customer care skills are a must.
• Experience in tech support or fast-paced customer service is preferred.

Responsabilidades

• Assist customers through incoming support requests.
• Troubleshoot incidents requiring technical knowledge.
• Resolve issues related to specialized audio products.

Conocimientos

Fluency in German

Solid command of English

Communication skills

Customer care skills

Interest in audio products

Familiarity with Windows and macOS

Descripción del empleo

Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)

Remote from anywhere in mainland Spain (excluding islands) or hybrid from our Barcelona office
Full-time · Temporary contract

Join a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.

What’s in it for you?

• Competitive base salary 19,634 euros gross/year+ performance bonus
• Full paid training (no prior experience needed!)
• Work-from-home setup available across mainland Spain
• Hybrid if you live in Barcelona
• Career growth programs, language classes & leadership development
• 39h/week schedule: Monday–Friday between 09:00 and 20:00

Your mission:

• Assist customers through incoming support requests
• Troubleshoot incidents requiring deeper technical know-how
• Resolve issues related to specialized products like SoundTouch
• Keep users updated with resolution progress

What we’re looking for:

• Fluency in German and a solid command of English
• Great communication and customer care skills
• Experience or interest in audio products, wireless networking & live music tech
• Familiarity with Windows and macOS
• Prior experience in tech support or a fast-paced customer service role

Please note: Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.