Waiteress (Server) Temporary

Hilton; Madrid; Presencial; EUR 12.000 - 18.000; A tiempo parcial

Descripción de la vacante

A leading international hospitality brand in Madrid seeks a friendly and efficient Waiter/ess (Server) to deliver exceptional guest experiences. Responsibilities include serving food and beverages, managing guest queries, and ensuring compliance with health regulations. Ideal candidates will have a positive attitude, good communication skills, and relevant experience in the food and beverage industry. This part-time position offers development opportunities and benefits, including free breakfast.

Servicios

Hilton University

Mental Wellness app

Go Hilton Team Member Rate

Birthday off

Free Breakfast

Formación

• Experience in Food and Beverage department and/or industry.
• Previous experience of cash handling appreciated.
• Knowledge of Food Hygiene Regulations is advantageous.

Responsabilidades

• Serve guests in a friendly and efficient manner.
• Manage guest queries and provide excellent service.
• Ensure knowledge of menu offerings and stock.
• Comply with hotel security and health regulations.

Conocimientos

Positive attitude

Good communication skills

Customer service commitment

Excellent grooming standards

Flexibility

Ability to work in teams

Descripción del empleo

EOE / AA / Disabled / Veterans

What are we looking for

A Waiter / ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow :

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions :

• Experience in Food and Beverage department and / or industry
• Previous experience of cash handling
• Knowledge of Food Hygiene Regulations

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Diversity Equity & Inclusion is at the core of who we are.

We are committed to an equitable and inclusive workforce that represents all ages genders sexual orientation nationalities ethnicities disabilities cultures and viewpoints. Grounded in our founding purpose we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect creating a welcoming environment for all.

Your Candidate Experience in every selection process is very important to us. As such you might receive an email from The Hilton Recruiting Team ( ) with the subject line Your experience with Recruiting with a request to learn more about your interviewing experience. The email is not spam and you can click the link. The survey should take no more than 1 minute to complete and we would appreciate your feedback as this will help our Human Resource and Recruiting Teams to focus on what is important to you.

Benefits

• Hilton University
• Mental Wellness app
• Go Hilton Team Member Rate
• Birthday off
• Free Breakfast

What will I be doing

As a Waiter / ess (Server) you are responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience. A Waiter / ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards :

• Manage guest queries in a friendly timely and efficient manner
• Serve Alcoholic / non-Alcoholic beverages in conjunction with licensing / liquor regulations for residents and non-residents
• Ensure knowledge of menu and all products
• Ensure mis-en-place is well stocked at all floor stations
• Follow correct reporting procedures if faced with issues
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor
• Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene
• Comply with hotel security fire regulations and all health and safety legislation

Key Skills

• Correspondent
• Bidding
• Accounting & Finance
• Leasing
• Imaging
• Linux Administration

Employment Type : Part-Time

Experience : years

Vacancy : 1