Virtual Assistant

Scalesource; España; A distancia; EUR 10.000 - 30.000; A tiempo parcial

Descripción de la vacante

A growing local business is seeking a proactive Virtual Assistant to manage customer support, scheduling, and marketing efforts. The ideal candidate will be highly organized, tech-savvy, and have previous experience in virtual assistance or customer service. This role offers flexible remote work and opportunities for long-term growth.

Servicios

Flexible, remote work environment

Training on systems and processes

Opportunity for long-term growth

Formación

• Previous experience as a Virtual Assistant, Customer Service Representative, or Marketing Assistant.
• Familiarity with email marketing platforms.
• Advanced English (C1 / C2).

Responsabilidades

• Answer inbound calls and respond to customer inquiries.
• Track orders with suppliers and confirm delivery dates.
• Manage and create content for Facebook and Instagram.

Conocimientos

Communication skills (verbal and written)

CRM systems proficiency

Detail-oriented

Outbound calling experience

Social media management

Herramientas

Mailchimp

Constant Contact

Descripción del empleo

Job Title : Virtual Assistant

Location : Remote (Outside U.S.)

Job Type : Part-Time / Full-Time

Salary : $1,200 USD per month

About the Role

We are seeking a proactive and versatile Virtual Assistant to support our daily operations and marketing efforts. This role combines customer service, scheduling, order coordination, and marketing outreach. The ideal candidate is highly organized, tech-savvy, and comfortable with both inbound and outbound communication.

Key Responsibilities

Customer Support & Scheduling

• Answer inbound calls and respond to customer inquiries.
• Schedule and confirm in-home consultations and installation appointments.
• Maintain ongoing communication with customers throughout the order and delivery process.
• Follow up with customers after installation to ensure satisfaction and request Google Reviews.

Order & Operations Support

• Track orders with suppliers and confirm delivery dates.
• Communicate updates with the installation team and customers.
• Keep accurate records in CRM and scheduling systems.

Marketing & Social Media

• Manage and create content for Facebook and Instagram.
• Post regularly, engage with followers, and respond to comments / messages.
• Support email campaigns by adding new contacts and managing lists.

Lead Generation & Outreach

• Conduct outbound calls to Realtors, contractors, designers, and new homeowners.
• Research and generate targeted call lists for outreach.
• Build and maintain a pipeline of leads for sales opportunities.

Qualifications

• Previous experience as a Virtual Assistant, Customer Service Representative, or Marketing Assistant.
• Strong communication skills (verbal and written).
• Proficient with CRM systems, scheduling software, and social media platforms.
• Familiarity with email marketing platforms (Mailchimp, Constant Contact, or similar).
• Highly organized, detail-oriented, and comfortable managing multiple tasks.
• Outbound calling or lead generation experience is a plus.
• Advanced English (C1 / C2)

What We Offer

• Flexible, remote work environment.
• Training on our systems, products, and processes.
• Opportunity for long-term growth with a fast-growing local business.