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A remote travel agency is seeking a Vacation Support representative to assist clients with vacation bookings and inquiries. In this role, you will provide friendly support through various channels, help with planning details, and ensure reservations are updated correctly. We're looking for candidates with strong communication and customer service skills. The position offers flexibility to work from home either full-time or part-time.
We are seeking a remote Vacation Support representative to help clients with vacation bookings and questions. You’ll provide clear guidance, confirm details, and support clients throughout their planning—all from home.
Assist customers with booking flights, hotels, and transportation.
Provide clear and friendly support through phone, email, or chat.
Answer basic travel questions and guide customers to the right options.
Update reservations and confirm details for accuracy.
Support the team with day-to-day travel service tasks.
Strong communication and customer service skills.
Comfortable using computers and online booking systems.
Ability to stay organized and pay attention to detail.
Friendly, helpful, and patient with customers.
Previous experience in customer service or hospitality is a plus, but not required.
Remote — Full-time or Part-time