Travel Advisor – Barcelona

FH Collective Academy; Madrid; Híbrido; EUR 23.000; Jornada completa

Descripción de la vacante

A dynamic travel service company is seeking fluent Danish speakers for a customer-facing role in Barcelona. This hybrid position offers stability in the travel industry, with responsibilities including supporting travelers and accommodation partners, and ensuring accurate communication. No prior experience is required, making it an excellent opportunity for individuals with strong communication and problem-solving skills. The role includes 27 paid vacation days and offers a supportive training environment.

Servicios

One month of accommodation for relocation

27 paid vacation days per year

Three weeks of paid training

Private health insurance after permanent contract

International and multicultural working environment

Long-term career development opportunities

Formación

• Fluency in Danish and advanced English.
• No experience needed; customer service experience is an advantage.
• Strong communication and problem-solving skills.

Responsabilidades

• Support travelers and accommodation partners via phone and email.
• Handle inquiries related to bookings, payments, services, and basic technical matters.
• Ensure clear and accurate communication with customers.

Conocimientos

Fluency in Danish

Strong communication skills

Problem-solving skills

Comfortable with CRM tools

Customer-oriented mindset

Herramientas

Office 365

Descripción del empleo

This role is suitable for Danish speakers who are looking for a stable customer-facing position in the travel industry and are open to working in a hybrid model in Barcelona.

Location: Barcelona (Hybrid)

Salary: 22249 gross / year

Contract: 38.5h / week 2 days off

Working hours: Rotational shifts between 09 : 0020 : 00

Working Conditions

Hybrid working model

One month of accommodation for candidates relocating from abroad

27 paid vacation days per year

Three weeks of paid training and ongoing coaching

Private health insurance after permanent contract

International and multicultural working environment

Long-term career development opportunities

Your role

Support travelers and accommodation partners via phone and email

Handle inquiries related to bookings payments services and basic technical matters

Ensure clear and accurate communication with customers

Follow established processes and quality standards

What were looking for

Fluency in Danish and advanced English

No experience needed!

Strong communication and problem-solving skills

Comfortable working with CRM tools and Office 365

Customer-oriented and solution-focused mindset

Previous customer service experience is an advantage

• Applications will be reviewed on an ongoing basis.

Key Skills

• Channel Marketing
• Accounting Tally
• CSS
• Corporate Risk Management
• Hibernate
• Brokerage

Employment Type: Full Time

Experience: years

Vacancy: 1