Technical German IT Customer Support – Barcelona

Cross Border Talents; Barcelona; Presencial; EUR 30.000 - 45.000; Jornada completa

Descripción de la vacante

A leading tech support company in Barcelona is seeking a German IT Customer Support Advisor to assist clients with technical inquiries and solutions. The role requires proficiency in German and English, along with experience in customer support. Join a collaborative team focused on delivering exceptional service and advancing your career. This position offers competitive compensation and a supportive work environment.

Servicios

Competitive Salary

Meal Allowance

Collaborative Team

Relocation Assistance

Formación

• At least one year of experience in Technical Customer Support or a related role.
• EU citizenship or a Spanish residency card.
• Desire to learn and advance in the field.

Responsabilidades

• Assist clients via phone, email, and chat, addressing technical inquiries.
• Diagnose and resolve technical issues, offering tailored solutions.
• Work closely with colleagues to ensure fast issue resolution.
• Maintain up-to-date customer records and service logs.
• Provide high-quality interactions that build trust.

Conocimientos

Proficiency in German (C2 level)

Proficiency in English (B2 level)

Analytical skills

Leadership abilities

Communication skills

Descripción del empleo

A leading tech support company in Barcelona is seeking a German IT Customer Support Advisor to assist clients with technical inquiries and solutions. The role requires proficiency in German and English, along with experience in customer support. Join a collaborative team focused on delivering exceptional service and advancing your career. This position offers competitive compensation and a supportive work environment.