Team Lead - Digital Sales Advisor

MEDIA MARKT ESPAÑA; el Prat de Llobregat; Presencial; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A leading consumer electronics company in Barcelona is seeking a Team Leader to drive employee development and customer satisfaction. The ideal candidate is fluent in English and has experience in team leadership within a sales or customer service environment. This position offers flexible working models, attractive compensation, and excellent training opportunities as part of an international team.

Servicios

On-site work in a modern office

Flexible working models

Attractive compensation with bonuses

Comprehensive training

Team events and benefits

Development opportunities

Formación

• Proven experience in team leadership, ideally in a sales or customer service environment.
• Strong people management skills with a focus on employee motivation and development.
• Fluency in English is mandatory; proficiency in German is an advantage.

Responsabilidades

• Lead and inspire a large team, fostering a positive culture.
• Focus on the individual growth of team members.
• Maintain ongoing communication with your team and key interfaces across the company.
• Ensure smooth functioning of technical tools and coordinate improvements.
• Act as the primary contact for partners and customers, ensuring satisfaction.

Conocimientos

Fluent in English

Team leadership

Excellent communication

Solution-driven mindset

Empathy

Technical understanding of consumer electronics

Descripción del empleo

About Us

Deutsche Technikberatung, a 100% subsidiary of MediaMarktSaturn, has successfully established digital sales consultation as a key business in Germany. Now, we are expanding this proven and innovative service internationally, with Barcelona as our main location. Join our growing, diverse team and help shape the future of digital sales for leading consumer electronics brands.

Your Profile

Mandatory: you are fluent in English (the office language)

• Proven experience in team leadership, ideally in a sales or customer service environment within the consumer electronics industry or a related field.

• Strong people management skills with a focus on employee motivation, development, and fostering a positive work atmosphere.

• Excellent communication and interpersonal skills, both within your team and with external partners and customers.

• Solution-driven mindset with a pragmatic approach to problem-solving.

• High degree of flexibility, adaptability, and ability to thrive in a dynamic environment.

• Empathetic and appreciative approach to working with people.

• Solid technical understanding and hands-on experience with consumer electronics and digital tools.

• Fluency in English (the office language); proficiency in German is an advantage

Your Responsibilities

• People Leadership: Lead, motivate, and inspire a large team, fostering a positive and collaborative team culture.

• Employee Development: Focus on the individual growth of your team members. Recognize strengths, identify potential, and actively support their professional and personal development.

• Regular exchange: Maintain close, ongoing communication with your team as well as with other key interfaces across the company to ensure effective collaboration.

• Communication: Demonstrate excellent communication skills within your team, when working with other departments, and when interacting with our exclusive partners and customers.

• Solution Orientation: Tackle challenges pragmatically and solution-focused, guiding your team in developing effective solutions.

• Flexibility: Bring the flexibility needed to adapt quickly to changes and embrace new approaches.

• Empathy: Treat colleagues and customers with appreciation and empathy at all times.

• Technical Tools: Ensure our technical tools function smoothly, coordinating improvements and optimization when needed.

• Partner & Customer Management: Act as the primary contact for our exclusive partners and customers, ensuring their satisfaction and delivering professional support.

Additional Benefits

• On-site work at our new, modern office in Barcelona as your main location (home office will be available after probation).
• Flexible working models tailored to your personal needs (full-time or part-time possible).
• Attractive compensation, including a performance-based bonus component.
• Comprehensive training or retraining on the brands and devices you will support.
• “Best of both worlds”: Startup spirit with regular team events and benefits, combined with
  the security of a leading international corporation.
• Excellent development opportunities and regular training in technology, service, and sales.
• The chance to help sustainably build and grow a new business area as part of the
  international MediaMarktSaturn family.

Sounds great?

We look forward to receiving your application – please include your earliest possible
start date. Your DTB HR Team.