Spanish Customer Support Greece

PlanetJobs; Vigo; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A major customer service provider in Spain is looking for customer support representatives. Responsibilities include handling customer inquiries via phone, chat, and email while ensuring high satisfaction. Candidates should possess strong communication skills in Spanish and have experience in customer or technical support roles. This role offers relocation support, a competitive salary, and opportunities for professional growth.

Servicios

Relocation support for flights and accommodation

Competitive monthly salary with 2 extra salaries per year

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online language courses

Great working environment

Formación

• Experience in customer support or technical support roles will be appreciated.
• Strong communication skills in Spanish and English are required.

Responsabilidades

• Communicate with customers via phone chat & e-mail.
• Track and follow cases to ensure they closed in an efficient and timely manner.
• Maintain high customer satisfaction representing a major brand.
• Work towards reaching targets as set out by client statement of work.

Conocimientos

Excellent writing and verbal communication skills in Spanish

Intermediate level of English

Strong attention to detail

Good technical troubleshooting and problem-solving skills

Ability to handle unexpected changes

Descripción del empleo

What You Will Be Doing

• Communicate with customers via phone chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction representing a major brand
• Provide and maintain strong professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Job Requirements

• Excellent writing and verbal communication skills in Spanish
• Intermediate level of English
• Strong attention to detail.
• Good technical troubleshooting and problem-solving skills.
• Ability to handle unexpected changes and customer concerns with professionalism.
• Experience in customer support or technical support roles will be appreciated.

What We Offer

• Relocation support : Flights accommodation & housing assistance all at no cost to you
• Competitive monthly salary 2 extra salaries per year.
• Health care benefits and numerous other discounts .
• Full training by certified instructors on products and customer service techniques.
• Professional growth and development opportunities.
• Special events community involvement and social responsibility initiatives.
• Free online Greek language courses.
• State-of-the-art premises providing a great working environment with relaxing break areas.

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Employment Type: Full Time

Experience: years

Vacancy: 1