Spanish Customer Service Representative - Relocate Abroad

Cbtalents; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An international recruitment firm is seeking a Spanish-speaking Customer Service Representative to relocate for a role supporting clients abroad. The position requires excellent communication and problem-solving skills to ensure customer satisfaction. Candidates should be fluent in Spanish and English and possess basic computer skills. The job offers a competitive salary, relocation package, health coverage, and professional development opportunities.

Servicios

Competitive monthly salary; 2 extra months of salary per year

Relocation package

Health coverage

Comprehensive training

Opportunities for professional development

Online language courses

Formación

• Fluency in Spanish and English.
• Customer-focused with a positive empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM systems.

Responsabilidades

• Provide high-quality customer service to Spanish-speaking clients.
• Assist customers with inquiries regarding products, orders, services, or technical issues.
• Escalate unresolved issues to appropriate internal departments.

Conocimientos

Customer Service

Communication

Problem-solving

Typing

Data Entry

Descripción del empleo

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION.

THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece or Portugal.

Work Model: On-site

Required Languages: Spanish, English

About the Role

We are hiring a Spanish-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to Spanish-speaking clients via phone, email and chat.
• Assist customers with inquiries regarding products, orders, services, billing and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in Spanish and English.
• Customer-focused with a positive empathetic and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary; 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.

Key Skills

Typing, Data Entry, Customer Service, Basic Math, Computer Skills, Windows, Banking, Upselling, Pricing, Sanitation, Cash Handling, Stocking

Employment Type: Full Time

Experience: years

Vacancy: 1