Software Engineering Delivery Manager 100% (m/w/d)

Julius Baer; Madrid; Presencial; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading financial services company in Madrid seeks an experienced Software Engineering Delivery Manager. This role involves overseeing project delivery, coordinating local development teams, and managing stakeholder relationships. Candidates should have a degree in computer science or a related field, with at least 5 years in software engineering and familiarity with ITIL frameworks. Fluent English is essential. Attractive opportunities await the right individual.

Formación

• Strong experience of at least 3 years as Scrum Master or in an equivalent role.
• 5+ years of experience as Software Engineer, with a strong emphasis on ServiceNow.
• Ability to negotiate and influence stakeholders effectively.

Responsabilidades

• Oversee projects and BAU delivery.
• Coordinate local development teams.
• Manage stakeholder relationships.
• Ensure quality assurance across projects.
• Handle risk and resource management.

Conocimientos

Strong analytical skills

Customer-centric mindset

Persuasion and influencing skills

Effective negotiation

Cultural sensitivity

Fluent English

Educación

Bachelor’s degree in computer science or related field

Herramientas

ServiceNow

ITIL frameworks

ITSM tools

Descripción del empleo

At Julius Baer, we celebrate and value the individual qualities you bring, enabling you to be impactful, to be entrepreneurial, to be empowered, and to create value beyond wealth. Let’s shape the future of wealth management together.

We are seeking an experienced Software Engineering Delivery Manager to join our IT Service Management engineering team. In your role you will be key role into shaping the our ServiceNow Platform projects and our business as usual (BAU) streams and local development team.

YOUR CHALLENGE

• Projects and Business as Usual (BAU) delivery oversight
• Local Development Team Coordination
• Stakeholder Management
• Quality Assurance
• Risk and Resource Management

YOUR PROFILE

• Analytical skills: have strong analytical skills to evaluate complex problems and develop effective solutions
• Customer service: have a customer-centric mindset and be committed to providing excellent customer service
• Skills in persuading and influencing others to achieve desired outcomes and align with team and organizational goals
• Negotiation: Ability to negotiate effectively to reach mutually beneficial solutions and agreement
• Cultural Sensitivity: Awareness and respect for diverse backgrounds and perspectives, promoting an inclusive workplace
• Bachelor’s degree in computer science, Information Technology, or a related field
• Technical expertise: Strong knowledge of ITIL frameworks, ITSM tools (such as ServiceNow) and IT infrastructure
• Experience of at least 3 years as Scrum Master or in an equivalent role
• Experience of at least 5 years as Software Engineer (ServiceNow Engineer is a strong plus)
• Fluent written and spoken English

We are looking forward to receiving your full job application through our online application tool. Further interesting job opportunities can be found on our Career site.

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