Share your love for Real Madrid as a Tour Guide!

Exp1; Madrid; Híbrido; EUR 30.000 - 50.000; A tiempo parcial

Descripción de la vacante

A travel experience company in Madrid seeks a passionate Tour Guide to lead engaging tours. You will share personal stories while connecting with travelers and managing logistics to ensure a wonderful experience. This role offers flexible scheduling, competitive compensation, and opportunities for growth within the company. Ideal candidates are enthusiastic storytellers with strong interpersonal skills. This position operates primarily in English, with some tours available in Spanish.

Servicios

Competitive compensation

Growth opportunities

Flexibility in scheduling

Formación

• Passionate storyteller with strong communication skills.
• Ability to engage with diverse groups and adapt tours.
• Willingness to do research about local culture and history.

Responsabilidades

• Lead guided tours and share personal stories.
• Manage tour logistics and ensure guest safety.
• Gather feedback and reviews from guests.

Descripción del empleo

Real Madrid Mega Fan Tour Guide

At ExperienceFirst we place storytelling at the heart of what we do, sharing our experiences with a global network of family and friends. Our Guides and Tour Leaders share not only the history and ‘facts’ of a place, but their own connection to it, favourite hidden gems, the ‘inside scoop’ and the realities of life wherever they happen to be. It’s about stories told from the perspective of people who live them day-to-day.

What do we look for?

We look for guides who are passionate storytellers and willing to share their own unique perspective. While we have set routes, we look for people who are keen to do their own research, keep up to date with how a city evolves and form a genuine connection with the people they meet.

What will you be doing?

ExperienceFirst Guides are the heart of what we do. They bring the brand to life. Guides work closely with operations and other staff to:

• Learn set tour routes, with the ability to adapt personal variation where appropriate (time permitting and depending on location)
• Synthesise and share information in an engaging way about sites visited, with an emphasis on personal story-telling
• Help travellers maximise their time and engage with a destination through local lived experience
• Check in guests using the ExperienceFirst Check-In App and reconcile any paperwork with the operations team
• Gather guest reviews and act as a brand ambassador pre, during and after the tour
• Work together with other Guides to share information, manage busy tour routes and cover/swap shifts where required
• Manage tour logistics while the tour is underway, placing the safety of guests first at all times

Our values and benefits - what’s in it for me?

At ExperienceFirst we believe in putting experience first not just for our guests, but everyone who works for us. You will receive:

• Competitive compensation
• Incentives and additional earning potential through reviews, tips, competitions, providing feedback and ideas etc.
• Growth opportunities (many of our staff including our most senior leaders started as tour guides!)
• Flexibility – choice over frequency and timing of tours (subject to seasonal availability)
• Opportunities to be part of a global growth journey as Experience First continues to open more destinations (transfers possible depending on locations and visa requirements)
• Access to a passionate team of people who genuinely love the travel industry and bringing each destination to life, celebrating the uniqueness of each city.

Note: This opportunity is on the basis of engaging you as an independent contractor, you will be paid per tour undertaken. The role is primarily on an English-speaking basis though we also run some tours in Spanish.