ServiceNow Architect (all genders)

RHI Magnesita N.V.; Oviedo; Híbrido; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A global leader in refractories is seeking a ServiceNow Architect in Oviedo, Spain. You will lead the design and implementation of ServiceNow solutions while ensuring best practices. The ideal candidate will have several years of hands-on experience, particularly with CSM, HRSD, and ITSM, along with the ability to translate business requirements into effective technical designs. This role offers a competitive salary, flexible working hours, and a permanent contract. Join us in shaping the future of high-temperature industrial processes.

Servicios

Competitive salary package

Flexible working hours

Private medical insurance

In-house training programs

Unlimited access to LinkedIn Learning

Formación

• Several years of hands-on experience with ServiceNow in architecting solutions.
• Experience with CSM, HRSD, and ITSM modules in ServiceNow.
• Strong ability to translate business requirements into high-quality technical designs.

Responsabilidades

• Lead the design, architecture, and implementation of ServiceNow solutions.
• Oversee integrations between ServiceNow and external systems.
• Ensure compliance with technical standards and best practices.

Conocimientos

ServiceNow expertise

Integration skills

Architectural design

Technical leadership

CMDB knowledge

Flow Designer

Educación

ServiceNow Implementation Specialist certification

ITIL v3 or v4 certification

Herramientas

APIs

REST

SOAP

Descripción del empleo

ServiceNow Architect (all genders)

Hybrid

Fully remote

Spain | Full time

Your position

As a ServiceNow Architect, you will lead the design, architecture, and implementation of ServiceNow solutions across the organization, reporting directly to the head of ServiceNow. With expertise in CSM, HRSD, and ITSM, you'll shape platform architecture, drive integrations, and ensure best practice governance to enhance operational efficiency and support strategic business goals

• Leading the end-to-end architecture, design, and delivery of ServiceNow solutions, ensuring alignment with business and IT strategies and guaranteeing platform scalability, availability, and performance
• Providing technical leadership to developers and consultants, ensuring adherence to best practices and platform governance
• Overseeing and leading integrations between ServiceNow and external enterprise systems (e.g. SAP, SuccessFactors), defining and applying appropriate integration patterns and technologies (REST, SOAP, APIs)
• Collaborating with stakeholders to translate business requirements into scalable, reusable solution design including documentation, technical approach and developer's instructions
• Monitoring implementation quality and lead integration testing when necessary
• Coordinating platform rollouts and enhancements, working with relevant teams to uphold technical standards and best practices
• Ensuring compliance and license adhering by collaborating with the ServiceNow account team, workers council, and other stakeholders
• Supporting upgrade planning, release management, and environment strategy

Your profile

• Several years of hands‑on experience with ServiceNow, including architecting solutions across CSM, HRSD, and ITSM, along with one or more Implementation Specialist certifications in these areas
• Expertise with CMDB, Flow Designer, IntegrationHub, and custom app development
• Strong ability to translate business requirements into high-quality technical designs

Nice to have: ServiceNow Certified System Administrator (CSA), ITIL v3 or v4 certification, Experience with Agile methodologies, Certified Technical Architect (CTA) or Certified Master Architect (CMA) can be considered an asset

Our offer

We offer a competitive salary package that reflects your qualifications and experience and aligns with current market values.

Stability: A permanent contract

Flexibility: Flexible working hours for a perfect work‑life balance and the possibility of up to 50% home office

DevelopmentIn‑house training programs and unlimited access to LinkedIn Learning

Health: Private medical insurance

In addition to these local benefits for Oviedo, we also offer you many global benefits.

Do you want to take the next step?

Please apply online in English, as applications by e‑mail cannot be considered for data protection reasons. Here you can find all the details about our application process.

At RHI Magnesita, everyone is welcome! We embrace diversity in all forms and evaluate applications solely based on qualifications and experience. If you share our passion for shaping tomorrow’s world, we’d love to hear from you, even if you don’t meet all the requirements. We also actively encourage individuals with disabilities to submit their application.

Do you have more questions?

As the global leader in refractories, we supply advanced products, technologies and services essential for high‑temperature industrial processes in sectors such as steel, cement, and glass. With around 20,000 employees and production sites across the globe, we are committed to fostering innovation, sustainability, and market leadership. By leading the industry in reducing emissions and supporting our customers' transitions to greener solutions, we are shaping tomorrow’s world.