Senior IT Business Analyst

American President Lines; Madrid; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading logistics provider is seeking a Senior IT Business Analyst in Madrid. The role involves bridging IT and business through data analytics, stakeholder management, and continuous improvement. Candidates should have a university degree in IT or Business, along with 7-12 years of experience in business analysis and solution design. Fluency in English is essential. The position offers opportunities for growth and a 10% bonus.

Servicios

10% bonus

Training opportunities at CEVA Academy

Formación

• 7-12 years of experience in business analysis and solution design.
• Experience in a large company or recognized IT consultancy.
• Fluency in English; French is a plus.

Responsabilidades

• Conduct needs assessments and document business requirements.
• Engage with stakeholders to ensure needs are understood.
• Analyze business needs and identify opportunities for improvement.

Conocimientos

Stakeholder management

Data analysis

Communication skills

Change management

Educación

University Degree in IT or Business

Herramientas

Data visualization tools

Descripción del empleo

Senior IT Business Analyst

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

YOUR ROLE

Would you like to bridge the gap between IT and business by using data analytics to assess, processes, determine requirements, and deliver data‑driven recommendations to executives and stakeholders? Are you passionate about change management and monitoring the performance of implemented solutions in order to strive for continuous improvement?

If so, we have the opportunity to join our IT Corporate Solutions Department at CEVA Logistics as our Senior IT Business Analyst.

You will be conducting needs assessments, gathering and documenting business requirements, translating them into functional specifications, process modeling, workflow analysis, and developing business cases for proposed solutions.

This role is open in Madrid and Barcelona, Spain and Lisbon, Portugal.

WHAT ARE YOU GOING TO DO?

• You will develop and manage the business analysis approach, plans, and activities, ensuring alignment with project goals and objectives.
• You will align and document business requirements through various techniques such as interviews, workshops, and surveys.
• You manage and maintain requirements throughout the project lifecycle, ensuring traceability, prioritization, and alignment with business needs.
• You analyze business needs, identify opportunities for improvement, and develop business cases and feasibility studies to support decision‑making.
• You translate business requirements into detailed functional and non‑functional specifications.
• You assess proposed solutions to ensure they meet business needs. You conduct post‑implementation reviews to measure solution performance. You provide expertise to the design process.
• You engage with stakeholders at all levels to ensure their needs are understood and addressed.
• You conduct data analysis to support decision‑making processes and provide actionable insights. You utilize data visualization tools to communicate findings.
• You support organizational change management efforts, ensuring smooth transition and adoption of new processes and systems.
• You will share knowledge and best practices with team members and stakeholders.
• You define delivery schedules and ensure execution to plan for assigned deliverables. You lead small‑scale internal projects as necessary. You coordinate delivery across IT teams.
• You coordinate activities involving multiple IT expertise, suppliers, etc. You will support, manage and develop internal customer and supply relations.

WHAT ARE WE LOOKING FOR?

• You have a University Degree in IT or Business, or equivalent experience.
• You have 7-12 years of experience on business analysis and solution design.
• You have experience operating in a large company or recognized IT consultancy, advantageous.
• You are excellent in stakeholder management.
• You have the ability to understand and document customer’s internal and external processes, policies, and systems.
• You have a broad view of the business with an in-depth understanding of business strategy, operating processes and capabilities, business process standardisation, enabling technologies, and governance.
• Having BABOK, PMM, top‑class solution design knowledge is a plus.
• Having knowledge of key customer IT solutions or business processes is a plus.
• Having a CBAP (PBA) or PMI certification is a plus.
• You can do virtual team working within a global team.
• You are culturally and politically aware to read the room and use the right type of approach with the right type of stakeholder.
• You have the leadership capability to create a unified and motivated project team.
• You have strong communication and negotiation skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualisations.
• You are fluent in English, French is a plus.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey.

You are eligible to receive a 10% bonus for this role.

You are part of the CEVA Academy for training opportunities.

Specific benefits depend on the country you apply in.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviours and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.