Sales Supervisor

Michael Kors Stores California; Barcelona; Presencial; EUR 20.000 - 30.000; A tiempo parcial

Descripción de la vacante

A leading fashion retailer in Barcelona is seeking a Sales Supervisor to lead and coach the team to enhance customer experiences both in-store and virtually. The role involves driving sales through effective communication and team collaboration. The ideal candidate has proven retail experience, is technologically proficient, and fluent in English. Competitive compensation and a clothing allotment are offered.

Servicios

Competitive compensation package

Clothing allotment

Employee Wellbeing programme

Formación

• Relevant proven retail experience with a fast-paced retailer.
• Ability to leverage technology to drive sales.
• Fluency in English.

Responsabilidades

• Inspire and lead the store team to deliver customer experiences.
• Support training and onboarding of new team members.
• Manage a client database to increase sales.
• Ensure all company communication platforms are used effectively.

Conocimientos

Retail experience

Technological proficiency

Positive attitude

Proficiency in KPIs

Fluent English

Herramientas

Microsoft Office

Descripción del empleo

Michael Kors is always interested in hearing from talented globally‑minded individuals with a passion for fashion. If you enjoy working in a creative fast‑paced environment then we would love to hear from you!

SALES SUPERVISOR

I feel really lucky to be surrounded by such a great team. I'm not only grateful that they've helped me achieve my goals, but also that I can give them a place where they can achieve theirs.

Who You Are

Our Sales Supervisors are empowered to achieve personal and store goals through coaching and leading their team to deliver an elevated Customer Experience both in store and virtually. Our Sales Supervisors have exceptional communication skills and as team players collaborate with a positive approach to challenges demonstrating speed energy and optimism.

What You’ll Do

• Inspire, lead and coach the store team and collaborate with the host store to create a culture of performance delivery and accountability.
• Support the management team in training and developing the store team and onboarding new joiners.
• Lead the team of MK Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business both in store and through Virtual Shopping.
• Ensure MK Ambassadors maintain client communication using all available clientelling apps and tools.Proactively manage client database to increase sales.
• Ensure sales and unit goals and all relevant KPIs are set for MK Ambassadors and communicated effectively.
• Ensuring loss prevention is a key priority assuming responsibility for taking quick action on early indications of any loss collaborating with the SM ASM and LPRM.
• Ensure all company communication platforms are used effectively and relevant actions taken.

You’ll Need to Have

• Relevant proven retail experience with a fast‑paced retailer.
• Technologically proficient with the ability to leverage technology to drive sales and customer experience.
• Able to work and thrive in a fast‑paced retail environment keeping a positive attitude and maintaining speed energy and optimism.
• Proficiency in KPIs and Microsoft Office.
• Fluent English.

What We Offer

• Competitive compensation package.
• Clothing allotment.
• Employee Wellbeing programme.

Employment Type: Part‑Time

Experience: years

Vacancy: 1