Sales Order Specialist II - Madrid, Spain (Supporting META and Israel and Africa region)

BMC Software, Inc.; Madrid; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading software company is seeking a candidate in Madrid to support contract preparation and customer service tasks. The ideal candidate will have a Bachelor’s degree, 1 to 4 years of experience, and fluency in Spanish and English. Responsibilities include analyzing customer contracts and ensuring compliance with licensing policies while using CRM tools like Salesforce. This role offers opportunities for professional development in a supportive environment.

Formación

• 1 to 4 years of experience in a similar role.
• Basic understanding of the sales environment.

Responsabilidades

• Analyze customers' inventory and contracts.
• Generate and support quotes.
• Prepare contracts and order forms.
• Provide legal support and generate agreements.
• Ensure compliance with licensing policies.

Conocimientos

Fluency in Spanish

Fluency in English

Attention to detail

Team player

Educación

Bachelor’s Degree

Herramientas

Salesforce

ZUORA

Descripción del empleo

Overview

Description and Requirements

CareerArc Code

CA-NB #LI-NQ1

"At BMC trust is not just a word - it's a way of life!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! BMC’s dynamic corporate teams are strategic and trusted advisors to the global organization supporting, enhancing, and driving BMC’s vision, culture, growth, and so much more. Each individual within the corporate teams is a valued partner to the overarching success of BMC’s employees and customers If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be.

The role will be supporting primarily the META and Israel and Africa region, with possible ad hoc support of other regions as needed.

This position will consist of :

• Analyzing Customers inventory, existing and previous contracts.
• Generating and supporting of Quotes
• Preparation of Contracts / Order Forms
• Capturing all Non-Standard Approvals
• Deal Submission upon signature of Contract / Order Form.

Providing effective customer service for all internal customers by utilising excellent, in-depth knowledge of company services such as :

• Legal Level 1 support and generate contractual agreements.
• Ensure orders are compliant to the established licensing. policies in accordance with Corporate, SOX, Revenue Recognition policies and procedures.
• Ensure all orders are submitted on a timely basis according to established order submission deadlines.
• Validate and process all orders with focus on accuracy and completion for submission.
• License and / or software accounting, legal operations, and understanding of license revenue recognition requirements.

Leverages – Supporting and navigating throughout various steps of the opportunity lifecycle across various teams. Using skillset to deliver a wide variety of quotation requests and compliant Order Forms.

To ensure you are set up for success, you will bring the following skillset & experience :

Qualifications

• Bachelor’s Degree or 1 to 4 years work experience in a similar role.

What We Think You\'ll Need

• Language skills : fluency in Spanish and English is required and Arabic would be an advantage
• Basic understanding of the sales environment
• Ability to remain focused with a high degree of attention to detail and accuracy
• CRM Tools i.e. Salesforce
• ZUORA
• Pricing in a SaaS / On Prem & Mainframe environment business
• Team player