Remote Travel Concierge: Create Seamless Journeys

Sweet Carolina Luxury Travels; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading travel agency in Spain is seeking a Remote Travel Advisor to support clients from initial trip ideas to their return home. You will engage with clients across various communication channels, handling inquiries, bookings, and providing personalized travel insights. The ideal candidate loves travel, has a strong customer service background, and is eager to contribute in a fully remote environment. This role offers flexibility and exclusive travel perks.

Servicios

Fully remote flexibility

Exclusive travel perks and discounts

Professional development opportunities

Community culture focused on connection

Formación

• Strong written and verbal communication skills.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.

Responsabilidades

• Engage with client inquiries through email, phone, and messaging.
• Support travelers with booking updates, modifications, and cancellations.
• Provide accurate insights on destinations and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Conocimientos

Strong communication skills

Customer service experience

Attention to detail

Tech-savviness

Passion for travel

Descripción del empleo

A leading travel agency in Spain is seeking a Remote Travel Advisor to support clients from initial trip ideas to their return home. You will engage with clients across various communication channels, handling inquiries, bookings, and providing personalized travel insights. The ideal candidate loves travel, has a strong customer service background, and is eager to contribute in a fully remote environment. This role offers flexibility and exclusive travel perks.