Remote Travel Advisor

Sweetcarolinatravels; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A travel agency based in Spain is seeking a customer service representative to engage with client inquiries, support bookings, and provide travel insights. This role offers fully remote flexibility, exclusive travel perks, and professional development opportunities. Candidates should have strong communication skills, a passion for travel, and experience in customer service, preferably in tourism or hospitality. Join a community that thrives on connection and creating unforgettable journeys for clients.

Servicios

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Formación

• Experience in customer service, ideally in travel or hospitality.
• Ability to engage with client inquiries effectively across multiple channels.
• Strong organizational and follow-through habits.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging.
• Support travelers with booking updates and modifications.
• Provide accurate insights on destinations and travel documents.
• Confirm trip details and gather post-travel feedback.
• Resolve concerns with empathy and commitment to client satisfaction.

Conocimientos

Strong written communication skills

Strong verbal communication skills

Customer service experience

Attention to detail

Tech-savvy

Passion for travel

Descripción del empleo

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

• Support travelers with booking updates, modifications, cancellations, and special requests.

• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

• Follow up to confirm trip details and gather feedback post-travel.

• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

• Exclusive travel perks and access to industry-only discounts.

• Professional development through ongoing training, mentorship, and team support.

• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.

• Experience in customer service—ideally in travel, tourism, or hospitality.

• High attention to detail with strong organizational and follow-through habits.

• Tech-savvy and quick to adapt to new systems and booking tools.

• A genuine love for travel and helping others design unforgettable journeys.