Remote Travel Advisor

Sweet Carolina Luxury Travels; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading travel agency in Spain is seeking a Remote Travel Advisor to support clients from initial trip ideas to their return home. You will engage with clients across various communication channels, handling inquiries, bookings, and providing personalized travel insights. The ideal candidate loves travel, has a strong customer service background, and is eager to contribute in a fully remote environment. This role offers flexibility and exclusive travel perks.

Servicios

Fully remote flexibility

Exclusive travel perks and discounts

Professional development opportunities

Community culture focused on connection

Formación

• Strong written and verbal communication skills.
• Experience in customer service, ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.

Responsabilidades

• Engage with client inquiries through email, phone, and messaging.
• Support travelers with booking updates, modifications, and cancellations.
• Provide accurate insights on destinations and agency procedures.
• Follow up to confirm trip details and gather feedback post-travel.
• Resolve concerns with empathy and efficiency.

Conocimientos

Strong communication skills

Customer service experience

Attention to detail

Tech-savviness

Passion for travel

Descripción del empleo

As a Remote Travel Advirsor, you’ll play a mission‑critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.

Sweet Carolina Travel, prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
• Support travelers with booking updates, modifications, cancellations, and special requests.
• Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
• Follow up to confirm trip details and gather feedback post‑travel.
• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.
• Exclusive travel perks and access to industry‑only discounts.
• Professional development through ongoing training, mentorship, and team support.
• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow‑through habits.
• Tech‑savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel and helping others design unforgettable journeys.