Remote Spanish Content Review & Community Support Specialist

Polylia Language Hub; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading language services company is seeking a Spanish-speaking Content Review & Community Support Specialist. This role involves maintaining a safe digital environment by reviewing user-reported content and providing community support. Ideal candidates have native-level Spanish, good English skills, and up to a year of experience in customer service. A remote work model is available with a compensation of 1,045 monthly plus bonuses. Candidates relocating from the EU can receive a relocation package.

Servicios

Performance bonus up to 160

2-week hotel accommodation for relocation

Flight ticket within the EU

Formación

• Up to 1 year of experience in Business Process Outsourcing or customer service.
• Ability to follow reasoning and analytical testing standards.
• High cultural awareness regarding the supported market.

Responsabilidades

• Assist users by handling inquiries with empathy and accuracy.
• Stay informed about platform products and policy updates.
• Investigate and resolve reported issues on the platform.

Conocimientos

Native-level Spanish (C2)

Good English communication skills (B2)

Analytical skills

Interpersonal and communication skills

Attention to detail

Empathy and emotional resilience

Descripción del empleo

A leading language services company is seeking a Spanish-speaking Content Review & Community Support Specialist. This role involves maintaining a safe digital environment by reviewing user-reported content and providing community support. Ideal candidates have native-level Spanish, good English skills, and up to a year of experience in customer service. A remote work model is available with a compensation of 1,045 monthly plus bonuses. Candidates relocating from the EU can receive a relocation package.