Remote Customer Support Agent (German/English)

SIXT; Barcelona; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading global mobility provider is looking for a Customer Support Agent with fluent German and English to provide exceptional service remotely. Responsibilities include interfacing between customers and chauffeurs and ensuring high service quality. Ideal candidates should have at least 1 year of customer service experience. This role offers flexibility, employee benefits, and professional growth opportunities.

Servicios

Work-Life Balance

Employee Benefits

Team Building Activities

Professional Growth

Formación

• Minimum of 1 year of experience in a similar customer-facing or service-oriented role.
• Proficiency with MS Office tools.
• Ability to work effectively in a remote environment.

Responsabilidades

• Act as the interface between customers and chauffeurs.
• Ensure high-quality standards and safe transportation.
• Monitor driver punctuality and organize alternatives if necessary.

Conocimientos

Fluency in German

Fluency in English

Excellent communication skills

Customer service experience

Herramientas

MS Office

Descripción del empleo

A leading global mobility provider is looking for a Customer Support Agent with fluent German and English to provide exceptional service remotely. Responsibilities include interfacing between customers and chauffeurs and ensuring high service quality. Ideal candidates should have at least 1 year of customer service experience. This role offers flexibility, employee benefits, and professional growth opportunities.