Remote Customer Success Consultant - Onboarding & Adoption

Infiterra; A distancia; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A B2B SaaS company is looking for a Customer Success Consultant to lead onboarding and implementation processes. You will work with customers to ensure they are leveraging the platform effectively. The ideal candidate has 4+ years of experience in customer success or consulting, excellent communication skills, and a consultative mindset. The position is fully remote, offering flexible working hours and requires professional fluency in English with Spanish as a nice to have. Join a passionate team dedicated to customer success.

Servicios

Fully remote work

Flexible working hours

Learning & development budget

Work-from-anywhere scheme

Formación

• 4+ years of experience in Customer Success or a related field.
• Proven experience leading onboarding projects.
• Ability to translate business drivers into technical workflows.

Responsabilidades

• Lead onboarding and implementation across teams.
• Act as a consultant to uncover customer drivers.
• Design and deliver enablement sessions for product adoption.

Conocimientos

Customer Success

Consulting

Implementation

Project Management

Communication

Herramientas

HubSpot

Salesforce

Descripción del empleo

A B2B SaaS company is looking for a Customer Success Consultant to lead onboarding and implementation processes. You will work with customers to ensure they are leveraging the platform effectively. The ideal candidate has 4+ years of experience in customer success or consulting, excellent communication skills, and a consultative mindset. The position is fully remote, offering flexible working hours and requires professional fluency in English with Spanish as a nice to have. Join a passionate team dedicated to customer success.