Remote Customer Care Specialist - French & Spanish Markets

Heymondo; A distancia; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A growing travel insurance company is seeking a Customer Care Specialist for the French and Spanish markets. The ideal candidate will have fluent Spanish and native-level French skills with at least 3 years of experience in remote customer care within the travel or insurance industry. This full-time, remote position involves ensuring customer satisfaction, handling inquiries, and supporting claims. Competitive salary and the possibility for career growth are offered.

Servicios

Indefinite contract

Possibility to evolve alongside the growth

Competitive salary based on performance

Flexible work environment

Formación

• At least 3 years of experience in a similar position (Remote Customer Care in Travel & Insurance industry).
• Medium level computer skills.
• Ability to cope in a fast-paced job environment.

Responsabilidades

• Ensure customer satisfaction and provide professional customer support.
• Respond promptly to customer inquiries.
• Collect all the information of the customers to open claims.

Conocimientos

Fluent Spanish

Native-level French

Effective communication skills

Multitasking ability

Descripción del empleo

A growing travel insurance company is seeking a Customer Care Specialist for the French and Spanish markets. The ideal candidate will have fluent Spanish and native-level French skills with at least 3 years of experience in remote customer care within the travel or insurance industry. This full-time, remote position involves ensuring customer satisfaction, handling inquiries, and supporting claims. Competitive salary and the possibility for career growth are offered.