RECEPTION AND CUSTOMER SERVICE

MAR MARTIN; España; Presencial; EUR 24.000 - 30.000; Jornada completa

Descripción de la vacante

A hospitality company in Spain is looking for a Multitask Receptionist to manage guest check-ins and check-outs, handle complaints, and assist with reservations. Proficiency in multiple languages is essential for communicating with guests via phone, email, or in person. The ideal candidate should also demonstrate strong customer service skills and the ability to multitask effectively.

Formación

• Proficiency in multiple languages for effective communication.
• Experience in managing reservations and guests.
• Ability to handle complaints and special requests.

Responsabilidades

• Manage guest check-in and check-out processes.
• Handle guest complaints and special requests.
• Assist in various areas of the accommodation as needed.

Conocimientos

Multitasking

Language proficiency

Customer service

Descripción del empleo

Humanities, Languages and Philological Sciences

Managing reservations, work with computers. Keep programs, greets the guests at check in and check out, allocation of rooms, efficiently

managing complaints and any problem, dealing with special requests, accounting and payments control, use of several languages by phone, email or in person. Multitask receptionist helping in other areas of the accommodation.