Program Manager Base Building, Global Standards & Compliance, BXM, cRME

Amazon; Barcelona; Híbrido; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading global e-commerce company in Barcelona is seeking an experienced Program Manager to drive facility management standards and operational improvements across its expansive portfolio. This role demands expertise in program management and analytics, as well as the ability to lead cross-functional teams. The candidate will work collaboratively to innovate building processes while ensuring compliance with global standards. The role requires up to 50% travel, offering a unique opportunity to impact operational success and sustainability across multiple regions.

Servicios

Opportunity to impact global operations

Diverse team environment

Travel opportunities

Formación

• Advanced proficiency in Excel including Pivot Tables and VLOOKUPs.
• Experience in program or project management.
• Experience working cross-functionally with tech teams.

Responsabilidades

• Design and implement global facility management standards.
• Lead strategic initiatives across Amazon’s facilities portfolio.
• Develop vendor specifications and lead the tendering process.

Conocimientos

Program management

Analytical skills

Stakeholder management

Facilities management

Educación

Bachelor’s degree

Herramientas

Excel

SQL

Amazon CMM

Descripción del empleo

About this role

If you’re passionate about facility management and have experience in Integrated Facility Management, you can help Amazon optimise its $3.7B annual facilities portfolio across hundreds of buildings. This role could be a perfect fit.

We are seeking an experienced and dynamic Program Manager within Amazon’s Global Base Building Standards & Compliance (GSC) team, part of the Central Reliability Maintenance Engineering (cRME) organization. This critical role will drive data accuracy of our base building equipment, standardise global maintenance practices, ensure compliance with all regulatory requirements worldwide, and develop innovative scalable solutions for a “hands‑off” base building maintenance service. The role reports to the Global Lead of GSC.

What you’ll do

Design and implement global facility management standards that transform how we maintain our building envelope worldwide. Lead strategic initiatives across Amazon’s facilities portfolio, develop innovative solutions for complex building systems, and continually improve operational efficiency. Program‑manage and support BXM’s flagship programs – Asset Data Integrity, PM Standardisation, and Compliance upgrade and regulatory audit programmes – in the Europe and International region. Build scalable frameworks for consistent, high‑quality facility management throughout our growing global portfolio, directly impacting operational success and environmental goals.

What sets you up for success

Deep expertise in program management, a solid understanding of facility management, and proven experience driving large‑scale operational improvements. Data‑driven problem‑solving, strong analytical skills, and an ability to influence and collaborate across complex, multi‑region organizations are essential. A track record of turning strategic vision into practical, scalable results that enhance building performance and reliability is critical.

Why you’ll love it

Make an impact at unprecedented scale, transform facility management across one of the world’s largest building portfolios, drive innovation in building technology, and support Amazon’s sustainability goals. Work with diverse teams across multiple continents and cultures to create measurable results in cost reduction, operational efficiency, and sustainability.

This role requires up to 50% travel.

Key job responsibilities

• Engage with multiple stakeholders within the BXM team, field RME and external partners such as Global Procurement Organisation (GPO), Finance, and others to develop a program plan.
• Identify requirements, develop vendor specifications, and lead the tendering and Request for Quotation (RFQ) process.
• Evaluate technical vendor bids and onboard vendors.
• Raise purchase requisitions on Amazon Coupa.
• Develop detailed project plans with resource and cost estimates; identify critical path and risk of delay; plan mitigation actions to eliminate risks.
• Lead project execution across multiple countries; monitor and control project progress.
• Utilise the Amazon CMM system (APM) for project execution.
• Identify risks to quality, scope, and time; plan mitigation actions; and, when required, escalates to senior leadership.
• Provide progress reports and KPIs for significant milestones; mitigate conditions affecting project cost or schedule.

Required qualifications

• Bachelor’s degree.
• Advanced proficiency in Excel (Pivot Tables, VLOOKUPs) and SQL.
• Experience in program or project management.
• Experience working cross‑functionally with tech and non‑tech teams.
• Experience defining and implementing process improvement initiatives using data and metrics.
• Experience defining program requirements and using data and metrics to determine improvements.
• Experience driving end‑to‑end delivery and communicating results to senior leadership.
• Experience with stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
• Experience building processes, project management, and schedules.
• Experience using basic web‑based tools and products such as Outlook, Excel, Word, and SharePoint.
• Experience in facilities management.
• Will need up to 50% travel.

About the team

The Building Excellence Management team, established in November 2023, centralises Amazon’s hard services (Base Building) and soft services (Janitorial, Pest, Waste, etc.) strategy. The GSC team establishes baseline standards, oversees regulatory compliance, and innovates base building automation. This role will impact the safe and continuous operation of Amazon’s 3,000+ facilities worldwide, influencing about $1 B in yearly spend, and is part of the team that is transforming how Amazon maintains its global facility network.

Legal & Diversity

Amazon is an equal‑opportunity employer. We believe passionately that employing a diverse workforce is central to our success. Recruiting decisions are based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.