Product Demo & Customer Experience Specialist

Cross Border Talents; Barcelona; Presencial; EUR 17.000 - 20.000; Jornada completa

Descripción de la vacante

A leading tech recruitment agency in Barcelona seeks a Product Demo & Customer Experience Specialist to engage customers through interactive video sessions. This role requires bilingual proficiency in Dutch and advanced English, alongside a passion for technology and exceptional customer service skills. Enjoy a permanent contract with a competitive salary and various benefits, including private medical insurance and growth opportunities.

Servicios

Private medical insurance

Fully paid training

Growth opportunities

Professional development programs

Formación

• Proficient in Dutch and advanced English, both spoken and written.
• Experience in customer service and/or sales.
• Passion for technology and innovation.

Responsabilidades

• Host live video product demonstrations.
• Drive sales growth through product conversations.
• Deliver exceptional customer service.

Conocimientos

Proficient/Bilingual Dutch

Advanced English

Customer service experience

Sales experience

Engaging personality

Confidence in presenting

Team-oriented mindset

Descripción del empleo

Are you a natural presenter who loves technology and enjoys connecting with people? Do you shine on camera and thrive in a dynamic, customer-focused environment? Join us as a Product Demo & Customer Experience Specialist and help customers discover products theyll loveall through engaging, interactive video sessions.

What You´ll Do:

In this exciting, fast-paced role, you will become the face and voice of leading tech products:

• Host live video product demonstrations that educate, engage, and inspire
• Drive sales growth through meaningful product conversations
• Deliver exceptional customer serviceanswer questions with confidence and clarity
• Become a true product expert and stay up to date on new features
• Support merchandising activities, inventory checks, and reporting
• Create scripts, training content, and handle light translation tasks
• Collaborate on video production projects (occasionally outside standard hours)

What You Bring:

You´re a people person with a passion for tech and an enthusiasm that shines through the screen. To thrive here, youll need:

• Proficient/Bilingual Dutch + advanced English
• Experience in customer service and/or sales
• A genuine passion for technology and innovation
• A friendly, energetic, and engaging personality
• Confidence presenting in a training or sales setting
• Comfort being on camera and communicating clearly
• A proactive, positive, and team-oriented mindset

What We Offer:

We want you to feel supported, valued, and set up for success:

• Permanent contract 39 hrs/week
• MonFri, 9:0018:00
• Salary:17.000 - 20.000 gross/year + annual bonus
• Private medical insurance
• Friendly, modern office in beautiful Barcelona
• Fully paid training on the company and your project
• Growth opportunities, language classes, professional development programs

Ready to Shine on Screen?

If you´re excited to combine tech, communication, and customer experience into one vibrant career, wed love to meet you.

Apply now and join a team where your personality and passion truly matter!