PMS Lead

KPG99 INC; A distancia; EUR 59.000 - 77.000; Jornada completa

Descripción de la vacante

A leading property management solutions provider is seeking a PMS Property Management Systems Lead to implement Property Management and Central Reservation Systems for hotels. This remote role requires fluency in English and Spanish, along with significant hotel management experience. The position involves managing training for on-property teams and working closely with hotel leadership to ensure successful implementation. Candidates should have a college degree or equivalent experience and familiarity with Hyatt systems is preferred.

Formación

• Fluency in speaking, writing, and reading English and Spanish.
• 2+ years of experience in hotel management operations.
• Ability to manage global collaboration with hotels and vendors.

Responsabilidades

• Interact effectively with corporate and regional offices to manage implementation schedules.
• Create and manage project training and deployment schedules.
• Coordinate deployment schedules with hotel leadership.
• Maintain training materials for deployment teams.
• Execute training to guide on-property teams on applications.

Conocimientos

Diverse Hotel Management Experience in Operations

Fluency in English and Spanish

Experience with Hyatt Systems

Ability to conduct training

Educación

College degree or equivalent work experience

Herramientas

Opera Cloud

CRS

Descripción del empleo

Position : PMS Property Management Systems Lead

Location : Remote Role (Europe Preferred / US Based People will Work)

Preferred : Independent Consultant

Duration : 6+ Months (Will be a Long Term Contract)

Fluency in speaking, writing, and reading English and Spanish

Some Travel

Must Have

• Diverse Hotel Management Experience in Operations (2+ years)
• Experience with Hyatt Systems, including Opera Cloud, CRS, and Sales & Revenue
• Experience in multiple hotels, locations, or brands

Purpose

We are seeking a Project Lead to play a vital role in implementing Property Management Systems (PMS) and Central Reservation Systems (CRS) for the Hyatt Inclusive Collection portfolio of hotels. This position will involve preparing hotel configuration data necessary for building Opera Cloud, conducting training, and migrating data to the new PMS. The role requires global collaboration with hotels, vendors, and regional teams.

Position Responsibilities

• Effective interaction with corporate and regional offices to understand transition dates and the schedule of other activities to manage the implementation schedule.
• Create, manage, and convey each project's systems training and deployment schedule.
• Liaise with hotel leadership to coordinate deployment schedule.
• Maintain training material for the Deployment team, the hotels, or our vendors. Training materials include slide decks, trainers’ notes, and videos.
• Execute virtual or in-person training to guide on-property teams through the build and learning processes needed to adopt meaningful use of applications.
• Maintain a relationship with Hyatt’s internal teams globally that implement and train the systems installed at Hyatt hotels. This is done through regular meetings and interactions conducted remotely with vendor counterparts during each project to discuss project needs.
• Collect, review, and update hotel configuration data following Hyatt standards.
• Act as an escalated support resource.

Education

College degree or equivalent work experience with a major hotels

Thanks and Regards, Karan Rajput US IT Recruiter

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