Norwegian Business Travel Advisor

cross border talents; Málaga; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading company in Málaga seeks a motivated Norwegian Business Travel Advisor. Responsibilities include managing travel arrangements, providing customer support, and ensuring effective communication. Ideal candidates are detail-oriented, fluent in Norwegian, and experienced in customer service. This position offers an exciting opportunity to work in a dynamic environment.

Formación

• Fluency in Norwegian and English (written and spoken)
• Experience in customer service, sales, or hospitality preferred
• Detail-oriented and outgoing personality

Responsabilidades

• Manage travel arrangements including bookings and cancellations.
• Provide excellent customer service and support.
• Resolve customer inquiries and issues in a timely manner.

Conocimientos

Fluency in Norwegian

Customer Service

Problem Solving

Detail-oriented

Descripción del empleo

About the job Norwegian Business Travel Advisor

We are looking for a motivated and detail-oriented Business Travel Advisor fluent in Norwegian to join our team in Malaga, Spain. As a Business Travel Advisor, you will be responsible for managing travel arrangements and providing excellent customer service to our clients in Norway.

Tasks:
- Make new flight/train/car/hotel reservations in Amadeus or any other tool
- Change, cancel or edit existing bookings in Amadeus or any other tool, check rules and regulations fortickets regarding cancellation/changes etc
- Provide prompt, reliable, and accurate information to customers while keeping effectivecommunication during conversations and resolve issues in a timely manner
- Inform customers about support options, including online tutorials, in-store programs and helpapplications

Requirements:

• Fluency in Norwegian and English (written and spoken)
• We would like to meet people from all backgrounds, with a curious mindset and eagerness to learn.
• Your natural talent to help others and go the extra mile will fit perfectly with what we do. If you are anopen-minded, outgoing, cheerful, and detail-oriented, we are the team for you!
• Are used to booking your own travel plans online
• Have experience in customer service and/or sales or you come from the hospitality industry (preferable)
• Have working experience in a customer experience service centre (preferable)