Multilingual IT Service Desk Engineer – Barcelona | Hybrid

Eurofins; Barcelona; Híbrido; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading international laboratory services company is seeking a Multilingual Service Desk Engineer in Barcelona. You will provide IT support to users across Europe, troubleshooting issues related to Microsoft 365 and Windows. Strong communication skills in English, French, and Spanish are essential. This role offers competitive salary, hybrid work setup, and opportunities for personal development in a dynamic environment.

Servicios

Competitive salary package

Extensive on-the-job coaching

Hybrid working setup

Formación

• Basic experience in a Service Desk or IT support role expected.
• Candidates must possess strong communication skills in English, French, and Spanish.
• A strong customer service mindset and initiative to resolve issues efficiently.

Responsabilidades

• Provide 1st line IT support for end users across Europe.
• Troubleshoot and resolve issues related to Microsoft 365 and Windows.
• Contribute to documentation and service catalog improvements.

Conocimientos

Strong communication skills in English

Strong communication skills in French

Strong communication skills in Spanish

Solid troubleshooting skills with Windows

Educación

Secondary school diploma

Herramientas

Microsoft 365

BMC Helix ticketing system

Descripción del empleo

A leading international laboratory services company is seeking a Multilingual Service Desk Engineer in Barcelona. You will provide IT support to users across Europe, troubleshooting issues related to Microsoft 365 and Windows. Strong communication skills in English, French, and Spanish are essential. This role offers competitive salary, hybrid work setup, and opportunities for personal development in a dynamic environment.