Luxury Travel Concierge — Bilingual Spanish/English

American Express; Madrid; Híbrido; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading financial services company in Madrid seeks a Travel and Lifestyle Consultant to deliver exceptional service to Card Members. You will create memorable travel experiences, manage supplier relationships, and provide personalized consultation. Required qualifications include fluency in Spanish and experience in luxury customer service. The role offers competitive salaries and comprehensive benefits, prioritizing employee well-being and growth opportunities.

Servicios

Competitive base salary

Bonus incentives

Comprehensive medical and dental benefits

Flexible working model

Career development opportunities

Formación

• Experience in travel industry or luxury customer service.
• Fluency in Spanish and high proficiency in English.
• Ability to manage relationships with travel suppliers.

Responsabilidades

• Provide expert travel consultation.
• Book leisure travel for card members.
• Manage relationships to enhance Card Members’ experiences.

Conocimientos

Customer Service Skills

Sales Skills

Time Management

Fluency in Spanish

Communication Skills

Educación

1+ years in a customer-facing role

Herramientas

GDS

Email

Descripción del empleo

A leading financial services company in Madrid seeks a Travel and Lifestyle Consultant to deliver exceptional service to Card Members. You will create memorable travel experiences, manage supplier relationships, and provide personalized consultation. Required qualifications include fluency in Spanish and experience in luxury customer service. The role offers competitive salaries and comprehensive benefits, prioritizing employee well-being and growth opportunities.