Live Expert - Dutch - Barcelona

Dila Recruitment; Barcelona; Presencial; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

A leading recruitment agency is seeking a Live Expert in Barcelona. This full-time position involves conducting product demonstrations and providing excellent customer service. Candidates must be fluent in Dutch and have experience in sales or customer service. The role offers a dynamic work environment, a comprehensive training program, and career development opportunities.

Servicios

Private medical insurance

Career development program

Discounts through company partners scheme

Formación

• Native or fluent in Dutch, both oral and written.
• Previous experience in customer service or sales roles.
• Energetic and motivated self-starter.

Responsabilidades

• Conduct product demonstrations via video calls.
• Boost sales and market share through interactions.
• Deliver excellent customer service.

Conocimientos

Fluent in Dutch

Fluent in English (B2)

Excellent communication skills

Computer literacy

Sales orientation

Educación

Academic degree

Herramientas

Microsoft Office

Descripción del empleo

Position : Live Expert

Location : Barcelona Spain

Employment type : Full-time

DUTIES AND RESPONSIBILITIES

• Conduct product demonstrations via video calls
• Boost sales and market share through interactions
• Improve conversion rates from queries to purchases
• Deliver excellent customer service
• Provide efficient and confident responses to inquiries
• Maintain expert product knowledge
• Handle inventory management
• Stay updated with training
• Offer market insights and feedback
• Engage in video presentations scriptwriting and translations
• Create and deliver training content
• Provide support to the call center and assist with other tasks including potential out-of-hours work.

REQUIREMENTS

• Native / fluent in Dutch both oral and written. Fluent in English (at least B2 level)
• Previous experience in customer service / sales roles
• Academic degree will be considered as an advantage
• Excellent communication skills with ability to emphasize and persuade
• Comfortable communicating using various channels (primarily telephone)
• Computer literate with sound knowledge of Microsoft Office package
• Energetic and motivated self-starter capable of achieving the targets set
• Resourceful and stress resilient personality that can adapt and remain calm in all situations
• Ability to meet tight deadlines with minimum supervision and in timely manner
• Ability to work independently while being team player at the same time
• Strong sales & customer-oriented mindset.

BENEFITS

• Full-time contract 39 hours / week : Monday to Friday 9 : 00-18 : 00
• Full paid training about the company and the project you will be working on
• Excellent remuneration package based on experience skills and performance
• Be part of a dynamic and creative team with positive and friendly atmosphere
• Guidance and tools to reach career potential
• Career development program and specialized courses
• Private medical insurance
• Discounts through companys partners scheme.